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About, fka Nyala Labs, provides a chatbot solution for brands to increase revenue and customer loyalty by enabling personalized one-on-one conversations with customers at scale, through any messaging application. Using natural language understanding and artificial intelligence, the platform connects to the enterprise product catalog, knowledge base, CRM, as well as other back-end systems and automatically creates a conversational user experience. On October 7th, 2021, was acquired by Genesys.

Headquarters Location

Haemek 5

Kochav Yair,



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Expert Collections containing

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces. is included in 2 Expert Collections, including Digital Health.


Digital Health

8,838 items

Startups recreating how healthcare is delivered


Artificial Intelligence

9,442 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads. Patents has filed 2 patents.

The 3 most popular patent topics include:

  • Artificial neural networks
  • Classification algorithms
  • Machine learning
patents chart

Application Date

Grant Date


Related Topics




Machine learning, Classification algorithms, Artificial neural networks, Email, Statistical classification


Application Date


Grant Date



Related Topics

Machine learning, Classification algorithms, Artificial neural networks, Email, Statistical classification



Latest News

Conversational AI Global Market Report 2022: Ukraine-Russia War Impact

Nov 29, 2022

War Impact" - ai Inc, Jio Haptik Technologies Limited, Conversica Inc, Rasa Technologies Inc, Solvvy, , , Mindsay , and FIS. The global conversational AI market is expected to grow from $6.26 billion in 2021 to $7.92 billion in 2022 at a compound annual growth rate (CAGR) of 26.50%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, surge in commodity prices, and supply chain disruptions, effecting manyevery markets across the globe. The conversational AI market is expected to grow to $18.29 billion in 2026 at a compound annual growth rate (CAGR) of 23.26%. The conversational artificial intelligence (AI) market consists of the sales of conversational AI services by entities (organizations, sole traders, and partnerships) that are used to respond to queries, resolve issues, collect information, conduct transactions, and deliver services more quickly and efficiently. Conversational AI is a type of artificial intelligence that allows users to engage with computer applications such as advanced chatbots or AI chatbots similar to the way they would interact with other humans. The main types of conversational AI include IVA and chatbots.IVAs are intelligent virtual assistants that are used to find the necessary information or accomplish tasks depending on particular user information, prior discussions, and their location. The different conversational AI components include platforms and services.The deployment types include cloud and on-premise. The conversational AI technologies include machine learning, deep learning, NLP and automated speech recognition, used by end-users such as BFSI, retail and e-commerce, healthcare and life science, travel and hospitality, telecom, media and entertainment and other end-users. North America was the largest region in the conversational AI market in 2021.Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in conversational AI market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. Increasing focus on customer engagement is expected to drive the conversational AI market.Customer engagement is the process of communicating with customers through various channels to strengthen relationships. Most businesses are focusing on increasing the customer experience to increase customer loyalty and revenue generation.According to the 2022 State of Customer Engagement Report published by Twilio, a US-based customer engagement platform for customized experiences, companies that invested in digital client engagement had revenue growth of 70% over the past two years. Conversational AI involves the use of messaging apps, speech-based assistants, and chatbots to automate conversation and provide personalized consumer engagement. Therefore, increasing focus on customer engagement will drive the conversational AI market. Technological advancements in conversational AI are a key trend in the market.Companies operating in the conversational AI market have come up with various technological advancements such as no-code development technology, easier deployment, advanced machine learning and natural language processing technology to increase usage and adoption of conversational AI in industries with no technical background. For instance, in November 2021, ZeroShotBot, a chatbot builder based in the United States, released a new innovative conversational AI technology that democratizes chatbots for both large and small organizations. ZeroShotBot is an approach to constructing chatbots that can be scalable in hours and do not require training data, allowing anyone with no coding knowledge or training to create a fully functional chatbot. In March 2022, Microsoft Corporation, a US-based software company, acquired Nuance Communications Inc for a $19.7 billion deal. With this acquisition, Microsoft aims to boost its AI and cloud capabilities. This deal brings Nuance’s conversational AI and ambient intelligence with Microsoft’s secure and trusted industry cloud offerings. Nuance Communications Inc is a US-based software company that provides conversational AI and ambient intelligence across the healthcare, financial services, retail and telecommunications industries. The countries covered in the conversational AI market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The conversational AI market research report is one of a series of new reports that provides conversational AI market statistics, including conversational AI industry global market size, regional shares, competitors with a conversational AI market share, detailed conversational AI market segments, market trends and opportunities, and any further data you may need to thrive in the conversational AI industry. This conversational AI market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. Frequently Asked Questions (FAQ)

  • When was founded? was founded in 2016.

  • Where is's headquarters?'s headquarters is located at Haemek 5, Kochav Yair.

  • What is's latest funding round?'s latest funding round is Acquired.

  • How much did raise? raised a total of $5.5M.

  • Who are the investors of

    Investors of include Genesys, Glilot Capital Partners, Alex Pinchev, Gur Shomron, West Fountain Global Fund and 4 more.

  • Who are's competitors?

    Competitors of include Drift and 2 more.

Compare to Competitors

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iAdvize is a conversational marketing platform that connects customers or prospects in need of advice with specialists who are available 24/7 via real-time messaging.

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Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team-including sales, marketing, product, and support. Intercom's products enable communication with customers on your website, inside your web and mobile apps, and by email.

Drift Logo

Drift is a conversational marketing and sales platform that focuses on B2B companies. It provides customer prospecting, customer service, target account engagement, visitor intelligence, and real-time personalization. The company was founded in 2015 and is based in Boston, Massachusetts.

11Sight Logo

11Sight offers an easy-to-use video call platform for businesses, and has launched a service that enables one-touch video calling without having to install applications.

Immerss Logo

Immerss is a live commerce platform that connects online shoppers with in-store sales associates via live shoppable video.


Insyncai is a productivity software company that provides machine learning, conversational commerce, bot platform, natural language processing, natural language search, knowledge graph, artificial intelligence, chatbots, AI chats, conversational AI, retail chatbots, finance chatbots, virtual chat assistants, and support automation. It is based in San Jose, California.

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