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Groove builds helpdesk software for small businesses.
Hiver helps teams deliver a quality customer experience by helping them collaborate within Gmail. Hiver allows teams to access, assign, and track emails coming into a shared customer service account.
Workface increases online lead-gen & direct sales engagement by elevating a company's most important assets – their people. Workface is a unique, quick-to-deploy live communication (text, audio, and video) software platform for real-time 1:1 conversations at a customer's moment-of-interest. It's deployable on websites, in social networks, in banners ads, and more. Workface enables prospects to digitally interact with companies by converting the sales/service/support person into an interactive profile. This profile is the interface visible to and accessed by the customer or prospect. Workface precisely delivers the profile into advertising networks as rich social ads based on contextual and geographic targeting, into search engines based on keywords, into major social media networks, and to the corporate website as a tool to find and engage real salespeople via real-time text, audio and video chat drastically improving engagement rates and sales.
Talkdesk helps growing businesses improve customer interactions, while simultaneously reducing costs. With Talkdesk, companies can have a call center up and running in minutes and have access to call center functionality including IVR, skills-based routing, call conferencing, comprehensive reporting, all in an intuitive web based interface. Talkdesk integrates with CRM systems to deliver real time customer information agents need to improve customer interactions.
Gorgias is a customer support helpdesk designed for Shopify stores.
Blueprint enables customers to purchase with 1 message, via SMS or WhatsApp.
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