Presto company logo

The profile is currenly unclaimed by the seller. All information is provided by CB Insights.

presto.com

Founded Year

2008

Stage

Acq - Pending | Acquired

Total Raised

$98.52M

Valuation

$0000 

About Presto

E la Carte develops the Presto Smart Dining System, a guest-facing, pay-at-the-table, e-commerce system. The Presto Smart Dining System includes a proprietary Intel-powered wireless tablet that integrates directly with a restaurant's point of sale system to process orders and transactions. Guests can place their order, play interactive games, split the tab and pay their bill right from their table without having to wait for a service person.

Presto Headquarters Location

810 Hamilton Street

Redwood City, California, 94063,

United States

650-817-9012

Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Expert Collections containing Presto

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Presto is included in 3 Expert Collections, including Restaurant Tech.

R

Restaurant Tech

1,212 items

Hardware and software for restaurant management, bookings, staffing, mobile restaurant payments, inventory management, cloud kitchens, and more. On-demand food delivery services are excluded from this collection.

P

Payments

2,323 items

Companies and startups in this collection enable consumers, businesses, and governments to pay each other - online and at the physical point-of-sale.

F

Fintech

7,442 items

US-based companies

Latest Presto News

STUDY: Drive-Thru Customers Frustrated With Long Wait Times, Bad Service

Jul 19, 2022

As drive-thru wait times increase and service seems to worsen, 70% of the respondents want technologies such as AI voice assistants, personalized menus, and smartphone apps to help alleviate the pain, according to the Presto Pulse of the Industry study. Image Consumers are continuing their shift away from dining in. According to the Presto Pulse of the Industry study, this trend away from dine-in is expected to grow further with only 25% of those surveyed more likely to use dine-in compared to last year. Nearly half of the survey respondents (46%) are more likely to order takeout and only 22% are less likely to place drive-thru orders compared to a year ago. These are among the findings of Presto Pulse, a survey designed to understand customer trends and perceptions related to restaurant usage, quality of service, and receptiveness to automation technology. Presto  says there's an overall consumer frustration with drive-thru quality of service, and a strong positive attitude towards technology. As drive-thru wait times increase and service seems to worsen, 70% of the respondents want technologies such as A.I. voice assistants, personalized menus, and smartphone apps to help alleviate the pain. When asked about the quality of their drive-thru experience, the vast majority of respondents (77%) felt the situation is the same or worse than last year. Long wait time was identified as the biggest issue with 27% of respondents saying it has gotten significantly worse over the past year. Friendliness of service came in second worst with 18% saying it has become worse. So while demand is shifting towards the drive-thru, service levels are becoming worse, leading to greater customer dissatisfaction. “In many drive-thrus it’s difficult to hear the person taking your order,” said one respondent. “This leads to frustration and inaccurate orders.” “Use technology to make the order process faster,” said another respondent. So how can this situation be mitigated? 78% of those surveyed thought that automation technology is critical for smooth operations of a fast food restaurant. Most respondents felt that use of technology at a restaurant makes the experience more efficient. They also felt that a technology-augmented experience is more enjoyable, could lead to lower menu prices, and is inevitable. However, a third of the respondents felt that technology could take away from some of the personalized service and may make the overall experience less personal. “We need a drive-thru with shorter wait times,” according to one respondent. “Automated order taking”, “designated lane for advanced online orders”, and “faster payment methods” were some other suggestions. Regarding specific drive-thru technologies, customers were the most comfortable with use of an artificial intelligence (A.I.) voice assistant for faster ordering, personalized menus, customized suggestions, and order / payment using a smartphone. Over 70% of respondents indicated that they would be receptive to using one or more of these technologies in the drive-thru if they result in shorter wait times and more efficient service. Going forward, the company plans to conduct Presto Pulse every 6 months to gauge customer sentiment and identify trends across the industry. The current survey had 243 respondents representing a wide cross section of U.S. restaurant customers accounting for different socio-demographic, economic, and lifecycle variables.

Presto Web Traffic

Rank
Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
CBI Logo

Presto Rank

  • When was Presto founded?

    Presto was founded in 2008.

  • Where is Presto's headquarters?

    Presto's headquarters is located at 810 Hamilton Street, Redwood City.

  • What is Presto's latest funding round?

    Presto's latest funding round is Acq - Pending.

  • How much did Presto raise?

    Presto raised a total of $98.52M.

  • Who are the investors of Presto?

    Investors of Presto include Ventoux CCM Acquisition, Romulus Capital, Brainchild Holdings, Recruit Holdings, EG Capital Group and 16 more.

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Request a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.