Drift
Founded Year
2015Stage
Acq - Fin | AliveTotal Raised
$107MValuation
$0000About Drift
Drift operates as a conversational marketing and sales platform. The platform allows buyers and sellers to have conversations via chat, video, voice, and email. The company was founded in 2015 and is based in Boston, Massachusetts.
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Research containing Drift
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Drift in 2 CB Insights research briefs, most recently on May 12, 2023.
Jan 6, 2022
Is Vista Equity Unbundling Salesforce?Expert Collections containing Drift
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Drift is included in 2 Expert Collections, including Tech IPO Pipeline.
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Drift Patents
Drift has filed 23 patents.
The 3 most popular patent topics include:
- Computational linguistics
- Natural language processing
- Database management systems
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
2/22/2021 | 3/7/2023 | Natural language processing, Semantic Web, Computational linguistics, Information retrieval techniques, Database management systems | Grant |
Application Date | 2/22/2021 |
|---|---|
Grant Date | 3/7/2023 |
Title | |
Related Topics | Natural language processing, Semantic Web, Computational linguistics, Information retrieval techniques, Database management systems |
Status | Grant |
Latest Drift News
Mar 7, 2023
March 7, 2023 Drift , the Conversation Cloud company, announced a GPT integration using OpenAI's API, available exclusively to select Drift customers. The initial integration will provide AI-suggested replies in live chat, helping sales reps immediately respond to complex customer questions without leaving the conversation. The AI will suggest a reply for the sales rep to use based on their company's website content and marketing materials, the context of that specific conversation and GPT. Sales will have the option to customize the suggested reply before sending or dismiss it and generate a new suggested reply. Additional features that will be available within the Drift GPT integration later this year include: Automated content creation and ongoing optimization of playbooks; Automated onboarding and AI topic training; and The ability to personalize sales outreach and prioritize target accounts. "The buzz around ChatGPT, and the widespread experimentation that followed, has only underscored that conversation-based AI is paving the way of the future,” said Matt Tippets, SVP at Drift, in a statement. “With Drift's ability to use Conversational AI to contextualize responses that augment the efforts of human teams, we've created a feature that helps sales reps of all experience levels be more productive, particularly relevant now with pressure on during a more difficult economic climate." Tagged under
Drift Frequently Asked Questions (FAQ)
When was Drift founded?
Drift was founded in 2015.
Where is Drift's headquarters?
Drift's headquarters is located at 222 Berkeley Street, Boston.
What is Drift's latest funding round?
Drift's latest funding round is Acq - Fin.
How much did Drift raise?
Drift raised a total of $107M.
Who are the investors of Drift?
Investors of Drift include Vista Equity Partners, General Catalyst, CRV, Sequoia Capital, HubSpot and 15 more.
Who are Drift's competitors?
Competitors of Drift include Botco.ai, Qualified, Serviceform, Exceed.ai, 11Sight and 14 more.
Compare Drift to Competitors
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iAdvize is a conversational marketing platform that connects customers or prospects in need of advice with specialists who are available 24/7 via real-time messaging.
Ada offers an artificial intelligence (AI)-powered customer service automation platform. It helps companies resolve their customer inquiries in any language or channel. It serves industries such as telecommunication, travel, media, and more. It was formerly known as Ada Support. The company was founded in 2016 and is based in Toronto, Canada.
Exairon develops autonomous customer experience solutions. It focuses on AI.
tawk.to offers free live chat software to monitor and chat with visitors on your website or from a free customizable page.
Listrak helps marketers unlock the power of their customer data to create personalized, 1:1 interactions that drive incremental revenue, engagement, lifetime value and growth. Fueled by artificial intelligence, actual human intelligence, machine learning and predictive analytics, the Listrak platform boasts a comprehensive set of marketing automation and CRM solutions that unify, interpret and personalize data to engage customers across channels and devices.
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