Directly directly.com


Public lists: Smart Money VCs (6328)

Directly helps improve customer service by helping enterprises, like Microsoft, Samsung, LinkedIn, Autodesk, and others, harness the gig economy and AI to look beyond the traditional contact center and deliver better answers to customers in the moments that matter.

Directly helps improve customer service by helping enterprises, like Microsoft, Samsung, LinkedIn, Autodesk, and others, harness the gig economy and AI to look beyond the traditional contact center and deliver better answers to customers in the momen...Show all

Company (Alive / Active)

Phone: 800-787-3176

Fax:

333 Bryant Street
Suite 250
San Francisco, 94107
California, United States

Latest News

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Total Funding Date of Last Funding
Directly $31.8M Apr 10, 2018

Web Traffic

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Investors

Investor Investor Type Location Participating Rounds
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Patents

Title Application Date Patent Date Status
(Patent / Application)
Expert based customer service Apr 25, 2016 May 16, 2017 Patent
Customer service routing Feb 10, 2015 Apr 26, 2016 Patent
Cluster based crm Apr 14, 2017 Application
Methods of ai based crm Apr 14, 2017 Application
Predictive routing Apr 14, 2017 Application