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Founded Year



Series C - II | Alive

Total Raised




Last Raised

$11M | 4 yrs ago

About Directly

Directly provides customer service in the business sector. The company offers artificial intelligence (AI) and on-demand solutions to support customers, improving their experience and reducing contact center volume. It primarily sells to sectors such as the technology industry, with clients like Airbnb, Microsoft, and Samsung. It was founded in 2011 and is based in San Francisco, California.

Headquarters Location

333 Bryant Street Suite 250

San Francisco, California, 94107,

United States




Expert Collections containing Directly

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Directly is included in 2 Expert Collections, including Artificial Intelligence.


Artificial Intelligence

10,987 items

Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.


Sales & Customer Service

863 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

Directly Patents

Directly has filed 11 patents.

The 3 most popular patent topics include:

  • artificial intelligence
  • machine learning
  • artificial neural networks
patents chart

Application Date

Grant Date


Related Topics




Machine learning, Dimension reduction, Classification algorithms, Artificial neural networks, Artificial intelligence


Application Date


Grant Date



Related Topics

Machine learning, Dimension reduction, Classification algorithms, Artificial neural networks, Artificial intelligence



Latest Directly News

Will The Storm Run Out to Sea or Hit Danbury Directly

Feb 7, 2013

All the weather models didn't line up, but Danbury Public Schools and Western Connecticut State University saw enough to make a decision. No school Friday. Boughton said at noon it's too early to decide about closing school, but that decision is coming. "You know how it is with these storms. It all depends on the track," Boughton said. Two models show Danbury getting hit with 14 to 18 inches of snow. If the storm heads east out to sea, 18 inches turns into two inches. Boughton Tweeted out school is cancelled at about 4:16 Thursday.

Directly Frequently Asked Questions (FAQ)

  • When was Directly founded?

    Directly was founded in 2011.

  • Where is Directly's headquarters?

    Directly's headquarters is located at 333 Bryant Street, San Francisco.

  • What is Directly's latest funding round?

    Directly's latest funding round is Series C - II.

  • How much did Directly raise?

    Directly raised a total of $62.75M.

  • Who are the investors of Directly?

    Investors of Directly include Toba Capital, Triangle Peak Partners, True Ventures, Northgate Capital, M12 and 15 more.

  • Who are Directly's competitors?

    Competitors of Directly include Helpware and 5 more.


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