
DigitalGenius
Founded Year
2014Stage
Series A | AliveTotal Raised
$21.85MLast Raised
$14.75M | 4 yrs agoAbout DigitalGenius
DigitalGenius brings practical applications of AI into the customer service operations of global companies. The Company's Human+AI Customer Service Platform combines human intellect and artificial intelligence enabling companies to live up to and exceed rising consumer expectations. At the platform's core are deep learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center's existing software. Once enabled, the platform automates and increases the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging.
DigitalGenius Headquarter Location
Level 42 1 Canada Square
London, England, E14 5AB,
United Kingdom
+44 2082421943
Expert Collections containing DigitalGenius
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
DigitalGenius is included in 2 Expert Collections, including Artificial Intelligence.
Artificial Intelligence
8,717 items
This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.
Customer Service Tech
798 items
Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.
DigitalGenius Patents
DigitalGenius has filed 6 patents.
The 3 most popular patent topics include:
- Artificial intelligence
- Machine learning
- Natural language processing
Application Date | Grant Date | Title | Related Topics | Status |
---|---|---|---|---|
1/17/2018 | 1/26/2021 | Machine learning, Classification algorithms, Artificial neural networks, Statistical classification, Artificial intelligence | Grant |
Application Date | 1/17/2018 |
---|---|
Grant Date | 1/26/2021 |
Title | |
Related Topics | Machine learning, Classification algorithms, Artificial neural networks, Statistical classification, Artificial intelligence |
Status | Grant |
Latest DigitalGenius News
Nov 27, 2018
| #VentureCanvas Ron Miller | TechCrunch Fundings When DigitalGenius participated in the TechCrunch Disrupt Battlefield competition in New York City in 2015, there weren’t a lot of companies working on AI and machine learning. Today, it’s become much more commonplace, and the […] Share this:
DigitalGenius Web Traffic
DigitalGenius Rank
When was DigitalGenius founded?
DigitalGenius was founded in 2014.
Where is DigitalGenius's headquarters?
DigitalGenius's headquarters is located at Level 42, London.
What is DigitalGenius's latest funding round?
DigitalGenius's latest funding round is Series A.
How much did DigitalGenius raise?
DigitalGenius raised a total of $21.85M.
Who are DigitalGenius's competitors?
Competitors of DigitalGenius include Kustomer and 5 more.
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