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digitalgenius.com

Founded Year

2014

Stage

Series A | Alive

Total Raised

$21.85M

Last Raised

$14.75M | 4 yrs ago

About DigitalGenius

DigitalGenius brings practical applications of AI into the customer service operations of global companies. The Company's Human+AI Customer Service Platform combines human intellect and artificial intelligence enabling companies to live up to and exceed rising consumer expectations. At the platform's core are deep learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center's existing software. Once enabled, the platform automates and increases the quality and efficiency of customer support conversations across text-based communication channels like email, chat, social media and mobile messaging.

DigitalGenius Headquarter Location

Level 42 1 Canada Square

London, England, E14 5AB,

United Kingdom

+44 2082421943

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Expert Collections containing DigitalGenius

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

DigitalGenius is included in 2 Expert Collections, including Artificial Intelligence.

A

Artificial Intelligence

8,717 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

C

Customer Service Tech

798 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

DigitalGenius Patents

DigitalGenius has filed 6 patents.

The 3 most popular patent topics include:

  • Artificial intelligence
  • Machine learning
  • Natural language processing
patents chart

Application Date

Grant Date

Title

Related Topics

Status

1/17/2018

1/26/2021

Machine learning, Classification algorithms, Artificial neural networks, Statistical classification, Artificial intelligence

Grant

Application Date

1/17/2018

Grant Date

1/26/2021

Title

Related Topics

Machine learning, Classification algorithms, Artificial neural networks, Statistical classification, Artificial intelligence

Status

Grant

Latest DigitalGenius News

India shares extend gains for second day as software exporters advance | #VentureCanvas

Nov 27, 2018

| #VentureCanvas Ron Miller | TechCrunch Fundings When DigitalGenius participated in the TechCrunch Disrupt Battlefield competition in New York City in 2015, there weren’t a lot of companies working on AI and machine learning. Today, it’s become much more commonplace, and the […] Share this:

DigitalGenius Web Traffic

Rank
Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
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DigitalGenius Rank

  • When was DigitalGenius founded?

    DigitalGenius was founded in 2014.

  • Where is DigitalGenius's headquarters?

    DigitalGenius's headquarters is located at Level 42, London.

  • What is DigitalGenius's latest funding round?

    DigitalGenius's latest funding round is Series A.

  • How much did DigitalGenius raise?

    DigitalGenius raised a total of $21.85M.

  • Who are DigitalGenius's competitors?

    Competitors of DigitalGenius include Kustomer and 5 more.

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