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Department of Internal Affairs

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About Department of Internal Affairs

Department of Internal Affairs operates as a government agency. The agency provides anti-money laundering controls, charities registration, birth, deaths and marriage certificates, citizenship, document authentication, flag hire, library, translation, and other services. The agency serves the people, communities, and businesses of New Zealand. It is based in Wellington, New Zealand.

Headquarters Location

45 Pipitea Street

Wellington, 6011,

New Zealand

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Latest Department of Internal Affairs News

A Warning To Openpay and Buy Now, Pay Later in New Zealand

Nov 8, 2022

Buy Now, Pay Later (BNPL) vendor Openpay was issued a formal warning by New Zealand’s Department of Internal Affairs (DIA), also known as Te Tari Taiwhenua for non-compliance regarding anti-money laundering and terrorist financing laws. According to the DIA, “Openpay Pty Limited failed to establish, implement, and maintain an AML/CFT programme, and failed to adequately monitor accounts and transactions over an extensive period.” The company, which has been operating in New Zealand since 2013, was not alleged to be involved in these practices. According to Mike Stone , Director FIA’s AML Group, “Openpay is taking steps to establish, implement and maintain an AML/CFT programme” and “DIA will continue to closely monitor Openpay to ensure their compliance.”     Openpay is an Australian fintech located in Melbourne and has been operating in New Zealand since 2013. According to its most recent annual report , the company currently has 321,000 active customers and partners with 4,100 merchants across Australia and New Zealand. Their vertical acceptance spans retail, automotive, healthcare, home improvement, and education. Earlier this year, the company announced a partnership with three global commerce providers: BigCommerce,, and Pretashop—increasing the company’s presence in the eCommerce market. Openpay’s warning comes days after New Zealand regulators announced plans to require BNPL providers to conduct affordability checks on customers above a proposed value of NZ$600. The affordability checks will offer similar protections to other credit products such as credit cards and personal loans, although the government has not yet decided on how these checks will be implemented. The proposed regulation will also require providers to provide a dispute resolution scheme, again, similar to other credit products. The government is expecting final regulations in 2023. Facts About the Buy Now, Pay Later Market in New Zealand: The New Zealand BNPL market grew 125% to NZ$1.7 billion in 2021 from NZ$755 million 2020. The average BNPL transaction from 2020-2021 was NZ$210 an increase of NZ$10 from 2019-2020. The typical user of BNPL services in New Zealand is aged 45 or under. As of November 2021, there were seven providers of BNPL services in New Zealand: Openpay, Laybuy, Afterpay, Zip, humm (formerly Oxipay), Klarna and Genoapay (Latitude). These providers are all located offshore. Overview by Ben Danner , Research Analyst at Mercator Advisory Group.

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Department of Internal Affairs Frequently Asked Questions (FAQ)

  • When was Department of Internal Affairs founded?

    Department of Internal Affairs was founded in 1840.

  • Where is Department of Internal Affairs's headquarters?

    Department of Internal Affairs's headquarters is located at 45 Pipitea Street, Wellington.

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