Founded Year

2015

Stage

Series A | Alive

Total Raised

$12.49M

Last Raised

$7.8M | 7 mos ago

About Deck Commerce

Deck Internet Solutions, dba Deck Commerce, is a SaaS eCommerce platform that connects front-end shopping channels with back-end business systems and streamlines the processes for managing orders, inventory, and product data. Features include support for enterprise inventory visibility, universal product information, and distributed order management. The company leverages advanced technology to deliver a flexible solution that is both scalable and cost-effective.

Deck Commerce Headquarter Location

1750 S. Brentwood Blvd Suite 209

St. Louis, Missouri, 63144,

United States

Deck Commerce's Product Videos

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Deck Commerce's Products & Differentiation

See Deck Commerce's products and how their products differentiate from alternatives and competitors

  • Deck Commerce OMS

    Deck Commerce order management system automates and simplifies order processes throughout the entire order lifecycle—from inventory management, omnichannel order routing, transaction processing, through final-mile delivery and return management.

    Differentiation

    Deck Commerce has over 20 years of dedicated experience in order management. Our solution was built for purpose on API-based framework that gives brands flexibility in their UX technology stack and … 

Latest Deck Commerce News

DTC BRANDS NEED SUPERB RELATIONSHIPS WITH CUSTOMERS TO SUCCEED

May 11, 2022

May 11, 2022 St. Louis, MO: Deck Commerce, the leading order management system (OMS) for direct-to-consumer (DTC) retailers, knows that putting customers first will help direct-to-consumer brands succeed. Studies show that eighty-six percent of consumers will pay a premium to shop directly with a brand. Still, these retailers must invest in technology to deliver an excellent customer experience. “Direct to consumer retailers need to make customer experiences seamless, from order processing to order fulfillment,” said Chris Deck, CEO and Founder, Deck Commerce. “Deck Commerce OMS streamlines order management while creating a positive customer experience that drives retention, helping brands to optimize the entire order lifecycle, from storefront to front door.” Using an advanced order management system is key to creating the best customer experience and generating superb customer relationships. The OMS must include: Order orchestration and fulfillment functionality that fulfills orders from the best location at the best cost with little human intervention. Deck Commerce OMS automates up to 98% of orders, reducing errors and allowing retailers to focus on amazing customer experiences. Inventory management tools let customers know that what they see on your website is, in fact, in stock. Using an Order Management System like Deck Commerce's OMS, retailers get cross-channel visibility and improved inventory accuracy. Back-end transaction processing that optimizes the DTC experience. With Deck Commerce, you can trigger and monitor actions during processing, such as payment, SMS notifications, emails, financials, tax, loyalty programs & fulfillment updates to curate the best experience. A full-lifecycle customer service portal empowers store employees and agents to keep customers happy effortlessly. Customer issues are resolved faster. An automated and coordinated return process to decrease cycle times and handling costs. Deck Commerce lets customers self-service on common requests, such as shipment updates and returns. Omnichannel operations with a "buy anywhere, fulfill anywhere, return anywhere" model improve customer experience and profitability. "During the pandemic, more consumers shopped online, and this trend doesn't look like it will go away," adds Chris Deck. "DTC retailers need to have the right technology to keep and grow their customer relationships.” Stay up to date with Deck Commerce on LinkedIn and Twitter. About Deck Commerce Deck Commerce is the leading order management system (OMS) for retailers like New Balance, NETGEAR, and Build-A-Bear. The highly flexible, feature-rich platform automates inventory, transactions, fulfillment, and return workflows – giving retailers the power and efficiency to grow globally and across channels. Deck Commerce OMS enables retailers to curate memorable experiences that turn every customer into their best customer. To learn more visit https://www.deckcommerce.com.

Deck Commerce Web Traffic

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  • When was Deck Commerce founded?

    Deck Commerce was founded in 2015.

  • Where is Deck Commerce's headquarters?

    Deck Commerce's headquarters is located at 1750 S. Brentwood Blvd, St. Louis.

  • What is Deck Commerce's latest funding round?

    Deck Commerce's latest funding round is Series A.

  • How much did Deck Commerce raise?

    Deck Commerce raised a total of $12.49M.

  • Who are Deck Commerce's competitors?

    Competitors of Deck Commerce include Fluent Commerce and 4 more.

  • What products does Deck Commerce offer?

    Deck Commerce's products include Deck Commerce OMS.

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