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INTERNET | Internet Software & Services / Customer Relationship Management

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Founded Year



Series B | Alive

Total Raised


Last Raised

$16.42M | 2 yrs ago



About Critizr

Critizr is a multi-channel customer engagement platform for retailers. The company's solution analyses and monitors customer satisfaction through ratings or reviews. By requesting reviews from customers, retailers can facilitate spontaneous comments through a simple and effective feedback-mechanism.

Critizr Headquarter Location

4, Avenue des Saules

Lille, 59000,


+33 (0) 3 59 61 07 17

Latest Critizr News

RTIH’s most read retail technology articles in 2021

Jan 4, 2022

These are the ten retail systems articles that caught your fancy last year, including rapid delivery services, buy now pay later offerings, retail technology influencers, and the 2021 RTIH Innovation Awards.Ten retail technology investments that should be on your radarThese companies are leading the way in providing innovative retail systems powered customer experiences, including Majid Al Futtaim, Asda, Amazon, Glovo and wilko.Sezzle inks Market America Worldwide, SHOP.COM BNPL dealMarket America Worldwide, owner of e-commerce site SHOP.COM, has partnered with buy now, pay later venture Sezzle.2021 RTIH Innovation Awards: winners announcedMetapack, Asda, Carrefour UAE, Situ Live, Starbucks, Oracle, Go Instore and Halla were among the companies who emerged victorious at RTIH’s 2021 retail technology awards.The awards, sponsored by PMC, StoreSpace, Critizr, Marxent, QVALON and Selazar, celebrate global tech innovation in a fast moving omnichannel world.We received a record number of submissions this year across 14 categories (you can find a full rundown of the 2021 shortlists here).Our winners and highly commended companies were announced during an exclusive event that took place in central London during December and was attended by retailers, members of our judging panel, and sponsors.Rakuten Europe and Chiliz launch fan token partnershipChiliz, the blockchain venture behind the fan engagement platform, has announced a partnership with Rakuten Europe.The latter’s customers in Spain, UK and Germany can use Rakuten points to redeem fan tokens.These are collectible, tradable digital assets that provide owners with benefits including voting rights, VIP rewards, club and sponsor promotions, AR enabled features and super fan recognition on Top 50 Retail Technology Influencers List announcedCheck out the first ever RTIH Top 50 Retail Technology Influencers List, sponsored by Selazar.This annual offering, which is presented in no particular order, covers retailers, technology suppliers, startups, consultants, analysts, and thought leaders who are making an impact in the retail technology space.Amazon veteran Devesh Mishra joins Deliveroo as Chief Product and Technology OfficerDeliveroo has announced the appointment of Devesh Mishra as Chief Product and Technology Officer.Mishra will have responsibility for Deliveroo’s tech org, which contains the food delivery company’s engineering, data science, design and product development functions. Iceland provides 10% in-store discount for NHS workersIceland offered NHS workers a 10% shopping discount during 2021.Employees just needed to show their NHS identification at checkout. This was also available at the retailer’s sister chain The Food Warehouse.Amazon Go to make UK debut with London store openingThe first UK Just Walk Out technology powered Amazon Fresh store was unveiled earlier this year in Ealing, West London.Tesco makes on-demand grocery delivery move with Whoosh serviceIn May, Tesco was testing out a new rapid delivery service, Whoosh, at an Express store in Wolverhampton.Starbucks launches mobile Earth Month Game for Rewards membersStarbucks this year highlighted its Planet Positive initiative and invited customers to participate in a number of ways. This included the launch of a Starbucks Earth Month Game to its loyalty members. They got the chance to win more than 2.5 million prizes, cast a vote towards tree reforestation projects, and learn more about the Planet Positive commitment.

Predict your next investment

The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Expert Collections containing Critizr

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Critizr is included in 1 Expert Collection, including Customer Service Tech.


Customer Service Tech

743 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

Critizr Web Traffic

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Page Views per Million (PVPM)
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