About Convergys - Information Management Business
Convergys (NYSE: CVG) is a provider in relationship management. The company offers solutions that drive value from the relationships clients have with customers. Convergys turns these everyday interactions into a source of profit and strategic advantage for clients. The company's Contact Center Software Products, Intelligent Automation Products, Convergys Smart Suite of BSS products and Intervoice Media Exchange with HomeZone Products provide practical answers to critical business challenges.In March 2012, NetCracker Technology acquired the Information Managemtn Business of Convergys for $449 million.