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Commerce.AI company logo


Founded Year



Series A | Alive

Total Raised


About Commerce.AI

Commerce.AI is developing an AI-driven decision engine that monitors data points across text, voice, and image, creating signal from noise to automate and accelerate product-related tasks and decisions to grow the user's business. It offers product insights, automatic recognition of potential quality issues, and optimization of product catalog and content.

Headquarters Location

440 N. Wolfe Rd.

Sunnyvale, California, 94085,

United States

Commerce.AI's Product Videos

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Commerce.AI's Products & Differentiators

    Product/Service Intelligence

    Improve products and services based on CX data such as reviews, surveys and contact center

Expert Collections containing Commerce.AI

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Commerce.AI is included in 2 Expert Collections, including Artificial Intelligence.


Artificial Intelligence

9,442 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.


Conference Exhibitors

5,302 items

Latest Commerce.AI News

Commerce.AI Platform Now Available on Genesys AppFoundry

Feb 15, 2022

Share Commerce.AI’s data platform combines with Genesys Customer Experience Platform to give contact centers access to unstructured data and insights to build next-generation customer experiences Commerce.AI  has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, the industry’s largest dedicated marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce. Commerce.AI makes it easy for Genesys customers to process and extract business insights from voice, chat, text and video data. Commerce.AI supports over 100 data integrations, inside and outside of organizations, helping customers unify their data sources and unlock opportunities across all stages of the customer experience – from consumer to customer to client. Commerce.AI’s new speech-based voice survey capability also provides real-time feedback and deep insights at scale, helping organizations further deliver exceptional customer experience. “Contact centers have had limited visibility into the customer, even though they are often the first line of engagement to address customer needs. Commerce.AI allows Genesys customers to obtain a holistic customer view by combining enterprise unstructured data insights – pre- and post-purchase – with traditional internal conversational data to empower agents to deliver greater business outcomes.” Jay Acosta, VP of GTM for Commerce.AI. Commerce.AI’s integration is now available with Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform that helps organizations provide better experiences to their customers and employees. With its robust feature set and open APIs, Genesys Cloud is flexible, scalable and built for rapid innovation. As a Premium App on the Genesys AppFoundry, Genesys customers have the benefit of having their Commerce.AI subscription included on their Genesys invoice, thereby simplifying vendor management.

Commerce.AI Frequently Asked Questions (FAQ)

  • When was Commerce.AI founded?

    Commerce.AI was founded in 2014.

  • Where is Commerce.AI's headquarters?

    Commerce.AI's headquarters is located at 440 N. Wolfe Rd., Sunnyvale.

  • What is Commerce.AI's latest funding round?

    Commerce.AI's latest funding round is Series A.

  • How much did Commerce.AI raise?

    Commerce.AI raised a total of $350K.

  • Who are the investors of Commerce.AI?

    Investors of Commerce.AI include Plug and Play Ventures and Plug and Play Accelerator.

  • Who are Commerce.AI's competitors?

    Competitors of Commerce.AI include Sprinklr and 1 more.

  • What products does Commerce.AI offer?

    Commerce.AI's products include Product/Service Intelligence and 1 more.

  • Who are Commerce.AI's customers?

    Customers of Commerce.AI include Suzuki and Netgear.

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