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Clinc

clinc.com

Founded Year

2017

Stage

Series B | Alive

Total Raised

$59.72M

Last Raised

$52M | 4 yrs ago

Revenue

$0000 

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About Clinc

Clinc is a global conversational AI training platform provider deploying natural language processing and deep learning technology for enterprises. The company leverages a combination of natural language processing (NLP) engines, machine learning, and deep neural networks to make sense of human speech.

Headquarters Location

220 E Huron St.

Ann Arbor, Michigan, 48104,

United States

Clinc's Product Videos

ESPs containing Clinc

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

EXECUTION STRENGTH ➡MARKET STRENGTH ➡LEADERHIGHFLIEROUTPERFORMERCHALLENGER
Consumer & Retail / Digital Engagement

Companies in this market leverage advancements in conversational AI, including natural language processing, understanding, and generation, to automate voice- and text-based interactions between customers and companies. This market includes both plug-and-play solutions, which are pre-trained to answer most common questions, and more tailored solutions that require training on a brand’s or retailer’…

Clinc named as Challenger among 15 other companies, including AISERA, Uniphore, and Cognigy.

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Clinc's Products & Differentiators

    Clinc Virtual Assistant

    AI-driven chatbots built for banks to deploy quickly. Customers can handle most every banking transaction, when they want, where they want -- without the aid of a live person or visit to branch

Research containing Clinc

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Clinc in 4 CB Insights research briefs, most recently on Aug 4, 2021.

Expert Collections containing Clinc

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Clinc is included in 6 Expert Collections, including Digital Health.

D

Digital Health

8,838 items

Startups recreating how healthcare is delivered

B

Banking

1,189 items

A

Artificial Intelligence

9,442 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

F

Fintech

7,749 items

US-based companies

C

Customer Service Tech

994 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

E

E-Commerce

241 items

Clinc Patents

Clinc has filed 28 patents.

The 3 most popular patent topics include:

  • Natural language processing
  • Machine learning
  • Computational linguistics
patents chart

Application Date

Grant Date

Title

Related Topics

Status

1/15/2021

10/25/2022

Trees (data structures), Natural language processing, Artificial intelligence, Computational linguistics, Facebook employees

Grant

Application Date

1/15/2021

Grant Date

10/25/2022

Title

Related Topics

Trees (data structures), Natural language processing, Artificial intelligence, Computational linguistics, Facebook employees

Status

Grant

Latest Clinc News

Clinc Launches Unique AI-Driven IVR For Banks & Credit Unions

Jan 10, 2023

News Provided By Share This Article Clinc can now offer their revolutionary IVR technology for banks and credit unions Until now, no IVR Conversational AI technology exists that provides a truly natural conversation both in text and voice – a critical need to mitigate customer frustration with old-school IVR systems” — Jon Newhard, Chief Executive Officer, Clinc AI ANN ARBOR, MI, UNITED STATES, January 10, 2023 / EINPresswire.com / -- Clinc today announced the launch of Clinc IVR, its latest digital innovation for banks and credit unions. As the only Conversational AI solution that is focused on voice-first technology, Clinc AI is already integrated with many core and online banking platforms and is fully integrated with many of the largest phone system providers, including Genesys and Amazon Connect, allowing fast, seamless deployment. Traditional touch-tone Interactive Voice Response systems are anything but interactive, leaving customers frustrated and forced to speak to a live agent. By contrast, Clinc has perfected and promoted a Voice-First strategy based on its patented technology, recognizing the rapid ascension of consumers desiring to interact through voice versus a manually inputted text dialogue. This provides an experience similar to working with a credit union or bank’s best customer service agent, all available on a 24x7 basis and all without hold times. Clinc offers an authenticated and integrated AI-driven IVR assistants providing self-service banking across a multitude of functions as simple as requesting password reset to transferring funds and applying for loans. Clinc's AI technology uses natural language processing to uniquely understand how users talk and can understand both slang and context. The conversation is controlled by the end user versus the phone system forcing them into an endless loop of rigid, limited options, resulting in a positive user experience. “Entering the IVR space was the next logical step for us – enabling our AI technology to flow seamlessly across all channels. Until now, no IVR Conversational AI technology exists that provides a truly natural conversation both in text and voice – a critical need to mitigate customer frustration with old-school IVR systems ” said Jon Newhard, Chief Executive Officer. “We have seen the importance of the call center as an important channel, particularly through the pandemic and understand the needs of our customers trying to provide better service to their members and customers. It remains our pleasure to serve them with our innovative technology.” About Clinc Clinc is the leading global provider of conversational artificial intelligence technologies. Headquartered in Ann Arbor, Michigan, the company was founded in 2015 by world-class AI and systems research professors at the University of Michigan. Utilizing the world's most sophisticated natural language processing engine and the most advanced scientific discoveries in AI research, Clinc's AI emulates human intelligence and can understand unstructured, unconstrained speech, and interpret not only semantics and intent, but the underlying meaning of user queries. Learn more at clinc.com. John Lichtenberg

Clinc Frequently Asked Questions (FAQ)

  • When was Clinc founded?

    Clinc was founded in 2017.

  • Where is Clinc's headquarters?

    Clinc's headquarters is located at 220 E Huron St., Ann Arbor.

  • What is Clinc's latest funding round?

    Clinc's latest funding round is Series B.

  • How much did Clinc raise?

    Clinc raised a total of $59.72M.

  • Who are the investors of Clinc?

    Investors of Clinc include Hyde Park Venture Partners, Drive Capital, DFJ Growth Fund, Insight Partners, Cahoots Holdings and 5 more.

  • Who are Clinc's competitors?

    Competitors of Clinc include AISERA, Emotibot, Interactions, Zoovu, Finn, Replicant, Mindsay, Conversica, Satisfi, Nuance Communications and 30 more.

  • What products does Clinc offer?

    Clinc's products include Clinc Virtual Assistant.

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Cognigy provides an enterprise software provider for conversational artificial intelligence automation. Its products include platform components such as Cognigy.AI, Voice Gateway, conversational IVR, and more. The company also offers solutions that include customer service automation, workforce management, enterprise conversational artificial intelligence-based solutions, and others. It caters to industries such as insurance, e-commerce, and airlines. The company was founded in 2016 and is based in Dusseldorf, Germany.

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Yellow.ai is a Conversational CX Automation Platform that brings AI and human intelligence together to automate customer experience for large brands and enterprises. Yellow.ai was founded in 2016 and is based in San Mateo, California.

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Kore.ai

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AISERA delivers a proactive, personalized, and predictive AI Service Management (AISM) solution that is purpose-built to automate tasks and actions for IT, HR, facilities, and customer service. Aisera's AI Service Desk works with existing service desk solutions to deliver an improved end-to-end service experience for employees and customers. The AI Service Desk automates and resolves customer service and IT support issues with conversational AI and intelligent process automation to deliver self-service to users on day one while reducing support and service costs. The company was founded in 2017 and is based in Palo Alto, California.

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