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INTERNET | Internet Software & Services / Customer Relationship Management
clinc.com

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Founded Year

2017

Stage

Series B | Alive

Total Raised

$59.72M

Last Raised

$52M | 3 yrs ago

Revenue

$0000 

About Clinc

Clinc is a global conversational AI training platform provider deploying natural language processing and deep learning technology for enterprises. The company leverages a combination of natural language processing (NLP) engines, machine learning, and deep neural networks to make sense of human speech.

Clinc Headquarter Location

220 E Huron St.

Ann Arbor, Michigan, 48104,

United States

Latest Clinc News

Glia partners with Clinc to offer virtual, live chat for banks

Dec 14, 2021

Image via Istock.com Dec. 14, 2021 Glia, a digital customer service provider, has partnered with Clinc, a conversational AI technology provider for banking, to integrate Clinc's conversational platform into Glia's Digital Customer Service platform. With this integration, Glia will be able to offer both a virtual banking assistant and live chat for banks, according to a press release. Clinc's platform uses natural language processing to understand how customers talk and can understand both slang and context. With more complex inquiries, the virtual banking tool can transfer interactions to customer service representatives through Glia's live chat. "Glia has a strong reputation and impressive traction in the financial services space; they understand that the future is digital," John Lichtenberg, CMO at Clinc, said in the release. "As branches across the country continue to close, digital channels have become the primary touchpoint between financial institutions and their customers. Banks and credit unions must not only offer an exceptional digital banking experience but must improve support and engagement models within these channels as well, backed by intelligent and powerful AI. With Glia, we're helping more institutions modernize the customer experience to meet new demands."

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Research containing Clinc

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Clinc in 4 CB Insights research briefs, most recently on Aug 4, 2021.

Expert Collections containing Clinc

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Clinc is included in 4 Expert Collections, including Banking.

B

Banking

1,090 items

A

Artificial Intelligence

8,327 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

F

Fintech

7,256 items

US-based companies

C

Customer Service Tech

746 items

Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.

Clinc Patents

Clinc has filed 28 patents.

The 3 most popular patent topics include:

  • Natural language processing
  • Machine learning
  • Computational linguistics
patents chart

Application Date

Grant Date

Title

Related Topics

Status

2/17/2021

11/23/2021

Machine learning, Database management systems, Computational linguistics, Natural language processing, Artificial intelligence

Grant

Application Date

2/17/2021

Grant Date

11/23/2021

Title

Related Topics

Machine learning, Database management systems, Computational linguistics, Natural language processing, Artificial intelligence

Status

Grant

Clinc Web Traffic

Rank
Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
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