Search company, investor...
BryterCX company logo


Submit Your Analyst Briefing

Founded Year



Unattributed | Alive

Total Raised


Last Raised

$3.04M | 2 yrs ago

About BryterCX

BryterCX helps organizations achieve significant ROI while creating better customer experience. BryterCX Journey Management Suite transforms omnichannel event data into a clear map of customer behaviors and journeys. Companies can monitor and measure their true customer journeys against key benchmarks to identify friction and quickly remediate issues to improve customer satisfaction, optimize frontlines and increase digital containment.

Headquarters Location

5575 DTC Pkwy Suite 300

Englewood, Colorado, 80111,

United States


Missing: BryterCX's Product Demo & Case Studies

Promote your product offering to tech buyers.

Reach 1000s of buyers who use CB Insights to identify vendors, demo products, and make purchasing decisions.

Missing: BryterCX's Product & Differentiators

Don’t let your products get skipped. Buyers use our vendor rankings to shortlist companies and drive requests for proposals (RFPs).

BryterCX Patents

BryterCX has filed 6 patents.

The 3 most popular patent topics include:

  • Academic ranks
  • Analytical chemistry
  • Business intelligence
patents chart

Application Date

Grant Date


Related Topics




Shogi openings, Data management, Knowledge representation, Systems engineering, Production and manufacturing


Application Date


Grant Date



Related Topics

Shogi openings, Data management, Knowledge representation, Systems engineering, Production and manufacturing



Latest BryterCX News

IgniteTech ‘Turbo-Charges’ BryterCX and the Journey Intelligence Industry with Predictive Analytics Capabilities

Sep 26, 2022

Iris Insights uses ML/AI to identify customer experience problems to quickly surface and resolve issues IgniteTech, the company “Where Software Goes to Live, announced the integration of Iris Insights into its BryterCX Journey Intelligence platform, bringing a new level of analytics capabilities to the industry-leading solution. Iris Insights leverages artificial intelligence (AI) and machine learning (ML) to push BryterCX to a leading quadrant in the industry, automatically surfacing customer journey intelligence from the vast trove of data collected by customers in their CX journey data stores. Considered the industry’s most responsive and efficient platform for customer journey management, BryterCX now automatically detects changes in customer experiences with near real-time alerts, identifying anomalies in both digital interaction behavior and contact center caller intent. Customer experience (CX) teams are now empowered to utilize diverse and intelligent journey data science to surface customer pain points, eliminate friction and quickly resolve issues. “Near real-time alerts and insights add unprecedented value to CX journey analytics,” said Kay Williams, Senior Vice President, Customer Experience at IgniteTech. “Initial feedback about the new module from our customers has validated the importance of what we’re now delivering, and they’re excited to start working with this powerful new solution.” “We believe this enhancement will help us design better experiences for our customers,” said Guillermo Chapa, Customer Contact Center Technology Manager at SoCalGas. “It takes a lot of work to uncover customer pain points, and now we will have access to real-time data and insights. The fact that it’s doing something to improve our visibility into customer intent is a major game changer for us. What a great way to recognize the return on our investment.” “This new innovation, delivered just eight months after we acquired the BryterCX assets, personifies the unique position IgniteTech has in the software industry,” said Eric Vaughan, IgniteTech’s CEO. “This is what we do — acquire great software with amazing customers and quickly identify and deliver new capabilities that both improve customer ROI and redefine industries.” This new solution for the BryterCX Journey Intelligence platform continues IgniteTech’s leadership in the journey analytics space while exemplifying IgniteTech’s commitment to the continuous innovation of products in its software library, which are all included in the unique IgniteTech Unlimited program. Write in to to learn more about our exclusive editorial packages and programs.

BryterCX Web Traffic

Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
CBI Logo

BryterCX Rank

BryterCX Frequently Asked Questions (FAQ)

  • When was BryterCX founded?

    BryterCX was founded in 2000.

  • Where is BryterCX's headquarters?

    BryterCX's headquarters is located at 5575 DTC Pkwy, Englewood.

  • What is BryterCX's latest funding round?

    BryterCX's latest funding round is Unattributed.

  • How much did BryterCX raise?

    BryterCX raised a total of $98.61M.

  • Who are the investors of BryterCX?

    Investors of BryterCX include Paycheck Protection Program, Cedar Fund, Ascent Venture Partners, Arrowroot Capital, Intel Capital and 9 more.

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Request a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.