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INTERNET | Internet Software & Services / Business Intelligence, Analytics & Performance Mgmt
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Founded Year

1988

Stage

Loan | Alive

Total Raised

$55.15M

Last Raised

$250K | 2 yrs ago

About Cicero

Cicero provides analytics and automation software that help organizations isolate process issues and automate employee tasks in the contact center and back office. Leveraging a suite of sensors, Cicero Discovery provides user endpoint analytics by collecting activity data and mapping employee effort to highlight areas for improvement in business processes, compliance, training and application utilization. Business analysts and IT then target these areas with Cicero Discovery Automation to automate tasks and simplify employee work. By realizing and removing the barriers to productivity, customers such as Nationwide and UBS use Cicero solutions to build enterprise value by improving performance, reducing cost, and transforming the employee and customer experience.

Cicero Headquarter Location

8000 Regency Parkway Suite 542

Cary, North Carolina, 27518,

United States

919-380-5000

Latest Cicero News

Cicero & Bernay expands into Pakistan and Afghanistan

Nov 14, 2020

with Bashir Mraish Consultancy BMC Dubai, United Arab Emirates, 09 November 2020: Tapping into the potential markets of Pakistan and Afghanistan and further strengthening its strong hold in the Asian continent, Cicero & Bernay Public Relations (C&B), a leading, independent UAE-based PR firm, has furthered its global reach by foraying into the two countries with Bashir Mraish Consultancy (BMC). The latest expansion is a result of C&B’s efforts to fortify its network of partners and communication experts across the globe and establish 35 offices by the end of 2020. The new expansion adds to the list of markets that C&B has recently expanded into within Europe, Russia, and the USA. With 12-years of experience in the PR  and communications domain across Middle East  and Asia, BMC operates with a special and intricate knowledge of the industries in Pakistan and Afghanistan along with regional markets like Iraq, Syria, and Jordan. The consultancy offers various services to manage perception and brand image with the use of latest technological and digital tools, while working with a number of prestigious clients including United States Agency For International Development (UASID), Save The Children, and HP, to name a few. Tariq Al-Sharabi, Managing Director of Cicero & Bernay, commented, “Asia is an important market for our stakeholders and a presence in Pakistan and Afghanistan has further opened that space for us. As part of our ongoing plans of exploring new markets and expanding our footprint across the world by offering PR and digital solutions to our clients, this new expansion will facilitate in setting even higher standards and wider offerings for us.” “BMC, with its expertise and reach, will help us broaden our influence and present us with a valuable opportunity to increase the reach of our clients into the Asian market,” she added. Bashir Mraish, CEO of BMC, said, “As an established player in the Pakistan and Afghanistan markets, we are extremely pleased to partner with C&B. This new association is in mutual interest and will benefit both the parties and their clients who would be seeking international influence and exposure in their communication needs.” It is notable that C&B studies, audits, and evaluates various local independent agencies across the globe – in terms of client portfolio, communications, online presence, case studies, testimonials, awards won, and organisational culture — to form strategic partnerships to expand its network in order to benefit both the clients and the new affiliates. About Cicero & Bernay Cicero & Bernay Public Relations (C&B) is an award-winning, fully integrated communication agency. It delivers bespoke traditional and new media strategies and campaigns to some of the region’s most prominent brands through its expert multilingual team. Established in 2005 and headquartered in Dubai, C&B has a network of offices in 29 countries covering the MENA region as well as the Indian subcontinent, the USA, Russian and Europe, with an innate knowledge of local business in each of these locations. Our ethos is to let the facts do the talking, from making a measurable impact on our clients’ businesses through research and insights to developing innovative ideas and result-oriented campaigns that deliver long-term, positive ROI. The foundation of all our work lies in attention to DETAIL – Data, Explore, Target, Assemble, Interpret, and Leverage  7 total views,  7 views today Share this:

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Expert Collections containing Cicero

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Cicero is included in 2 Expert Collections, including Robotic Process Automation.

R

Robotic Process Automation

305 items

RPA refers to the software-enabled automation of data-intensive tasks that are low-skill but highly sensitive operationally, including data entry, transaction processing, and compliance.

B

Banking

1,089 items

Startups providing solutions to banks to automate processes and operations.

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