Search company, investor...
Chargeback company logo


Founded Year



Acquired | Acquired

Total Raised


About Chargeback

Chargeback is redefining dispute management through a SaaS-based platform that helps businesses recover lost time and revenue while transforming any negative customer interaction into one that drives brand loyalty and increases acceptance rates. On May 25th, 2021, Chargeback was acquired by Sift. The terms of the transaction were not disclosed.

Headquarters Location

650 S 500 W Suite 248

Salt Lake City, Utah, 84101,

United States


Missing: Chargeback's Product Demo & Case Studies

Promote your product offering to tech buyers.

Reach 1000s of buyers who use CB Insights to identify vendors, demo products, and make purchasing decisions.

Missing: Chargeback's Product & Differentiators

Don’t let your products get skipped. Buyers use our vendor rankings to shortlist companies and drive requests for proposals (RFPs).

Research containing Chargeback

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Chargeback in 1 CB Insights research brief, most recently on Dec 6, 2022.

Expert Collections containing Chargeback

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Chargeback is included in 2 Expert Collections, including Payments.



2,571 items

Companies and startups in this collection enable consumers, businesses, and governments to pay each other - online and at the physical point-of-sale.



7,756 items

US-based companies

Latest Chargeback News

With Riskified, Ticketing Platform Gametime Improves eCommerce Approval Rates and Customer Satisfaction

Mar 10, 2023

Share Riskified Ltd, a leader in eCommerce fraud and risk intelligence, announced that Gametime, a popular marketplace for sports, concerts, theater and comedy show tickets, has implemented its Chargeback Guarantee solution to provide real-time fraud decisions and increase purchase approval rates and revenues. “After assessing other vendors and seeing Riskified’s winning performance, we felt their team is a true partner with a strong commitment to our success.” Faced with fraud challenges unique to ticketing providers, coupled with a post-pandemic surge in demand, Gametime found that fast, accurate decision-making around the legitimacy of transactions was critical for it to remain competitive in the ticket marketplace. Gametime selected Riskified’s machine-learning platform to review all of their transactions, with special attention to higher-risk circumstances like major sporting events such as playoffs, and concert on-sale dates. With its identity-cluster technology and extensive knowledge of fraud trends, Riskified is able to accurately identify and approve legitimate orders, creating a frictionless customer experience for good customers while blocking fraud and protecting Gametime against chargebacks. Related Posts “Prior to deploying Riskified, Gametime was relying on a manual fraud review process that required a lot of time and effort from a small team. As a result, too many good customers were subjected to prolonged wait times, lost opportunities to purchase, and declined transactions,” said Ravi Kumaraswami , President of Field Operations, Riskified. “It is rewarding to work with an innovator like Gametime to strike the right balance between fighting fraud and creating a great customer experience.” Due in part to the partnership with Riskified, Gametime has reported a 1.5% increase in transaction success rates. The company also recorded an eight-point increase in its Net Promoter Score (NPS), a measure of customer satisfaction, from customers who were able to seamlessly purchase high-value tickets (greater than $1,000 per ticket). “Riskified’s ability to provide a solution that scales to our growth objectives has proven to be incredibly valuable in helping to expand our business and bring on new customers,” said Pete DeiTos, VP of Product at Gametime. “After assessing other vendors and seeing Riskified’s winning performance, we felt their team is a true partner with a strong commitment to our success.”

Chargeback Frequently Asked Questions (FAQ)

  • When was Chargeback founded?

    Chargeback was founded in 2011.

  • Where is Chargeback's headquarters?

    Chargeback's headquarters is located at 650 S 500 W, Salt Lake City.

  • What is Chargeback's latest funding round?

    Chargeback's latest funding round is Acquired.

  • How much did Chargeback raise?

    Chargeback raised a total of $15.6M.

  • Who are the investors of Chargeback?

    Investors of Chargeback include Sift, Kickstart Fund, Next Coast Ventures, FINTOP Capital, Next Frontier Capital and 3 more.

  • Who are Chargeback's competitors?

    Competitors of Chargeback include Midigator and 4 more.

Compare Chargeback to Competitors


Justt (fka Acrocharge) aims to fully automates chargeback disputes on behalf of online merchants.

Chargeback Gurus Logo
Chargeback Gurus

Chargeback Gurus delivers a solution that fights, prevents, and recovers chargebacks and revenue. It is based in McKinney, Texas.

Sift Logo

Sift Science provides real-time machine learning fraud prevention solutions for online businesses across the globe. Its machine learning software automatically learns and detects fraudulent behavioral patterns, alerting businesses before they or their customers are defrauded. Beyond this, the company has also launched a new set of products designed to detect and mitigate additional types of fraud and abuse, including: Account abuse, Content abuse, and Promo abuse.


Protego offers a digital platform that allows users to automate their chargeback dispute process and reduce inefficient manual reviews. The company provides anti-fraud digital solutions.

Chargebacks911 Logo

Chargebacks911 is a chargeback management company with solutions to prevent chargebacks before they happen and fight chargebacks once they do.


PhonePass is an Australian startup providing two-factor authentication technology.

Discover the right solution for your team

The CB Insights tech market intelligence platform analyzes millions of data points on vendors, products, partnerships, and patents to help your team find their next technology solution.

Request a demo

CBI websites generally use certain cookies to enable better interactions with our sites and services. Use of these cookies, which may be stored on your device, permits us to improve and customize your experience. You can read more about your cookie choices at our privacy policy here. By continuing to use this site you are consenting to these choices.