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Corporate Minority | Alive

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About Cedar

Cedar is a patient payment and engagement platform. It enables health systems and medical practices across the country to elevate the patient experience beyond clinical care. Its platform leverages advanced data science, machine learning, and smart segmentation to deliver modern, consumer-friendly ways for patients. It was founded in 2016 and is based in New York, New York.

Headquarters Location

32 Avenue of the Americas

New York, New York, 10013,

United States


Cedar's Product Videos

ESPs containing Cedar

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

Healthcare & Life Sciences / Health Insurance & RCM Tech

The patient payments market refers to the technologies and platforms that enable healthcare providers to collect payments from patients. This includes online payment portals, mobile payment apps, and other digital tools that make it easier for patients to pay their medical bills. These solutions are becoming increasingly important as patients are now responsible for a larger portion of their healt…

Cedar named as Leader among 10 other companies, including PatientFi, Waystar, and PayZen.

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Cedar's Products & Differentiators

    Cedar Pay

    Cedar Pay is a patient payment solution that empowers consumers to understand and resolve their financial responsibility—so healthcare providers can increase collections and improve patient satisfaction. Interoperable with EHR systems, Cedar Pay creates powerful digital consumer engagement and drives action through omni-channel communications, an intuitive UI/UX and personalization. Leading health systems and physician groups on Cedar Pay experience a 30% lift in patient collection rate with 88% of consumers reporting an exceptional payment experience.

Research containing Cedar

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Cedar in 12 CB Insights research briefs, most recently on Dec 12, 2022.

Expert Collections containing Cedar

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Cedar is included in 11 Expert Collections, including Unicorns- Billion Dollar Startups.


Unicorns- Billion Dollar Startups

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Conference Exhibitors

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Companies and startups in this collection enable consumers, businesses, and governments to pay each other - online and at the physical point-of-sale.


Artificial Intelligence

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Digital Health 150

450 items

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Health IT

3,337 items

Companies partnering with healthcare stakeholders to improve operational efficiency across payment, supply chain, data mgmt, and more.

Cedar Patents

Cedar has filed 2 patents.

The 3 most popular patent topics include:

  • Clock signal
  • Computer buses
  • Digital movie cameras
patents chart

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Latest Cedar News

More bill reminders don't lead to more payment, study claims

Apr 30, 2023

undefined mins Patients might lack the means to pay, or may be put off by confusing payment processes. A new study from digital health startup Cedar shows the importance of finding an optimum rate of frequency when sending bill reminders to patients New research from digital health startup Cedar has demonstrated a counterintuitive relationship between the number of times a patient is chased for payment, and the likelihood that they will pay. Cedar’s data shows that more reminders do not necessarily lead to more payment. Indeed, the New York-based company, which raised US$200mn in a Series D round two years ago, noticed a 3% higher bill resolution rate when healthcare providers reduce the number of text messages they send. It says the optimum frequency for most patients is one single text followed by an email every 10 days and mailers every 30 days. The research appears to show that the problem does not involve consumers forgetting to pay, but rather being unable to pay – either because of a lack of affordability, or because of confusing payment flows that mire the industry. Separate research from the Kaiser Family Foundation lays bare the extent of medical debt facing Americans in the midst of a cost-of-living crisis; around half of US adults say they experience difficulty affording healthcare costs, while a “substantial” share of consumers aged 65+ struggle to pay for various aspects of their healthcare, including services not generally covered by Medicare like hearing, dental and prescription drugs. Cedar estimates that providers may be chasing patients for hundreds of millions of dollars, resulting in tens of millions' worth of uncollected patient payments, which are then written off and lost to the industry. “Patients feel overwhelmed, threatened and often angry,” its report says. Discounts alone ‘not enough’ to incentivise settlement Providers often incentivise patients to pay outstanding bills by offering discounts, but the relatively low percentages involved are inadequate. The HealthTech startup encourages providers to combine discounts with payment plans, as any discount offered will only be effective if it brings the bill within reach of the customer’s affordability. Cedar’s research shows that combining discounts with payment plans results in a 13% increase in payment received by health systems. “This is why we think it’s essential to combine affordability with flexibility, and sequence these options with empathy,” the company says. And it’s not just bill reminders that risk alienating patients, either; at a time of low consumer retention, 35% of patients say they will switch healthcare providers if they encounter a poor digital experience. In the foreword to its report, Cedar notes: “Health systems struggle with what appear to be two bad options: absorb increased patient bad debt in a moment of tremendous financial pressure, or aggressively pursue patient collections despite the risk of a poor patient experience (and bad PR). Treating patients like delinquent debtors not only falls short of the mission of most leading healthcare institutions – it also doesn’t resolve bills. “For too long, providers have pursued patients for ‘collections’. It’s time to introduce a new model of patient engagement that applies a consumer lens, oriented to resolving a bill rather than simply collecting a receivable. True consumer engagement not only increases payment but also improves satisfaction.”

Cedar Frequently Asked Questions (FAQ)

  • When was Cedar founded?

    Cedar was founded in 2016.

  • Where is Cedar's headquarters?

    Cedar's headquarters is located at 32 Avenue of the Americas, New York.

  • What is Cedar's latest funding round?

    Cedar's latest funding round is Corporate Minority.

  • How much did Cedar raise?

    Cedar raised a total of $350.81M.

  • Who are the investors of Cedar?

    Investors of Cedar include Memorial Hermann Health System, Thrive Capital, Concord Health Partners, Andreessen Horowitz, Tiger Global Management and 14 more.

  • Who are Cedar's competitors?

    Competitors of Cedar include Inbox Health, Paytient, PayGround, Finpay, Enter Health and 13 more.

  • What products does Cedar offer?

    Cedar's products include Cedar Pay and 1 more.

Compare Cedar to Competitors

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CarePayment offers a financing solution that – powered by advanced technology and analytics – aims to help patients meet their financial obligations and protect their financial health while helping providers reduce bad debt and improve cash flow.

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RevSpring is a provider of multi-channel billing and communications solutions to the healthcare and financial services industries. RevSpring helps customers accelerate revenue through an end-to-end platform of offerings that includes physical and electronic invoices, consumer payment portals, data cleansing solutions, and analytics tools that validate consumer identities and optimize engagement. The Company serves a large and diverse customer base across the accounts receivables management, healthcare, home services, financial services, and other end-markets.

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PayRight Health Solutions provides healthcare billing plans and reimbursement solutions. It helps in medical payment management and provides medical expense planning education. It was founded in 2010 and is based in Landenberg, Pennsylvania.

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SOAP Health

SOAP Health provides artificial intelligence (AI) powered healthcare software. Its product includes Perfect Medical Interviewer, a voice and image-based conversational AI-powered digital human clinically validated to collect actionable patient data. It was formerly known as GeneYes and changed its name to SOAP Health. The company was founded in 2019 and is based in Boca Raton, Florida.

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Lifelink Systems

Lifelink Systems specializes in a conversational patient engagement technology platform that transforms patient engagement at scale for healthcare providers, pharma companies, and researchers. It is based in San Francisco, California.


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