About CE Interactive
CE Interactive has developed a platform that directly addresses the ongoing complexity of consumer electronics products, and aims to simplify the experience. The complexity of consumer electronics and convergence products have created a growing need to provide a higher level of customer support, both during and after the sale. Customers need help in better understanding the products being purchased, in selecting the specific cables and peripherals to optimize product performance, and in understanding how to properly set up and operate their products. The CE industry does not adequately provide cross-brand model specific support to assist customers in maximizing their product purchases, and to ensure these products are working properly. These challenges often lead to the return of non-defective products, customer dissatisfaction, lost up-sell opportunities, and a decrease in customer loyalty. CEI's platform addresses these challenges head on. CEI's information delivery technologies benefit retailers, OEM's, service providers and consumers by providing multi-brand model specific support solutions at all critical customer touch points; on the retail floor, through a call center help desk, through a service or installation event, and by the customer directly over the web. The company's solutions enable the company's clients to boost accessory attachment rates, increase customer loyalty, reduce product returns, and obtain intelligent data for targeted marketing initiatives.
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CE Interactive Frequently Asked Questions (FAQ)
Where is CE Interactive's headquarters?
CE Interactive's headquarters is located at 230 Fifth Avenue, New York.
What is CE Interactive's latest funding round?
CE Interactive's latest funding round is Series A.
How much did CE Interactive raise?
CE Interactive raised a total of $1.5M.
Who are the investors of CE Interactive?
Investors of CE Interactive include New York Angels, Consumer Electronics Association, Angel Investor Forum, Rose Tech Ventures, First Round Capital and 3 more.
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