CallMiner callminer.com


Public lists: Sales Tech (94)

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner's cloud-based voice of the customer analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social. CallMiner offers both real-time monitoring and post-call analytics, delivering actionable insights to contact center staff, business analysts, and exe...Show all

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner's cloud-based voice of the customer analytics solution...Show all

Company (Alive / Active)

Phone: 781-547-5690

Fax:

200 West Street

Waltham, 02451
Massachusetts, United States

Latest News

See more competitors data Competitors
Total Funding Date of Last Funding
CallMiner $59.9M Jun 19, 2018
Nexidia $57.8M Jan 11, 2016
Aspect Communications $50M May 6, 2003
See all 6 competitors

Web Traffic

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Investors

Investor Investor Type Location Participating Rounds
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Competitors

Company Status Description Investors
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Patents

Title Application Date Patent Date Status
(Patent / Application)
Real-time conversational analytics facility Jan 08, 2015 Aug 09, 2016 Patent
Methods for statistical analysis of speech Jan 29, 2008 Nov 12, 2013 Patent
Real-time multi-level compliance monitoring facility Sep 26, 2016 Application
Real-time compliance monitoring facility Sep 26, 2016 Application
Real-time in-stream compliance monitoring facility Sep 26, 2016 Application
See all 6 patents