CB Insights
Technology Market Intelligence
Technology Market Intelligence
CafeX helps companies interact with their customers in new and innovative ways. From customer acquisition through to transaction & service, CafeX adds value to enterprises' existing contact center and communications systems by delivering next-generat...Show all
Company (Alive / Active)
Phone: 646-837-5503
1040 Avenue of the Americas
19th Floor
New York, 10018
New York, United States
| Per Week | Per Month | Per 6 Months | Per Year | |
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| Rank | Login to see details | |||
| Page Views Per Million | Login to see details | |||
| Page Views Per User | Login to see details | |||
| Reach Per Million | Login to see details | |||
| Investor | Investor Type | Location | Participating Rounds |
|---|---|---|---|
| Intel Capital | Corporate Venture | Santa Clara, California, United States | Series B - II |
| Rakuten | Corporation | Tokyo, Japan | Series C |
| Illuminate Ventures | Venture Capital | Palo Alto, California, United States | Series C, Series B - II, Series B, Series A |
| Cisco Investments | Corporate Venture | San Jose, California, United States | Series A |
| Paycheck Protection Program | Government | Washington, DC, United States | Loan |
| Title | Application Date | Patent Date | Status (Patent / Application) |
|---|---|---|---|
| Framework to support a hybrid of meshed endpoints with non-meshed endpoints | Mar 20, 2017 | Jul 16, 2019 | Patent |
| Framework to support a hybrid of meshed endpoints with non-meshed endpoints | Sep 29, 2016 | Mar 21, 2017 | Patent |
| System for enabling meshed conferences to be seamlessly promoted to full mcu based conferences | Mar 18, 2015 | Dec 27, 2016 | Patent |
| Load balancing and sharing of contextual information in a multi-vendor and/or multiple contact center environment | May 28, 2015 | Dec 22, 2015 | Patent |
| Call observation system using siprec | Aug 01, 2018 | Application |
