CafeX helps companies interact with their customers in new and innovative ways. From customer acquisition through to transaction & service, CafeX adds value to enterprises' existing contact center and communications systems by delivering next-generat...Show all
Company (Alive / Active)
Phone: 646-837-5503
1040 Avenue of the Americas
19th Floor
New York, 10018
New York, United States
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Investor | Investor Type | Location | Participating Rounds |
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Intel Capital | Corporate Venture | Santa Clara, California, United States | Series B - II |
USAA | Diversified Financial Services | San Antonio, Texas, United States | Series C, Series B - II, Series B |
Rakuten | Corporation | Tokyo, Japan | Series C |
Illuminate Ventures | Venture Capital | Palo Alto, California, United States | Series C, Series B - II, Series B, Series A |
Cisco Investments | Corporate Venture | San Jose, California, United States | Series A |
Title | Application Date | Patent Date | Status (Patent / Application) |
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Framework to support a hybrid of meshed endpoints with non-meshed endpoints | Sep 29, 2016 | Mar 21, 2017 | Patent |
System for enabling meshed conferences to be seamlessly promoted to full mcu based conferences | Mar 18, 2015 | Dec 27, 2016 | Patent |
Load balancing and sharing of contextual information in a multi-vendor and/or multiple contact center environment | May 28, 2015 | Dec 22, 2015 | Patent |
Framework to support a hybrid of meshed endpoints with non-meshed endpoints | Mar 20, 2017 | Application | |
Automated customer assistance process for tokenized payment services | Sep 21, 2015 | Application |