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About Bupa

Bupa is an international health insurance and care company with services that include travel insurance, health insurance, care homes, health assessments, occupational health services, and childcare.

Bupa Headquarter Location

15-19 Bloomsbury Way

London, England, WC1A 2BA,

United Kingdom

0808 301 5242

Latest Bupa News

Bupa goes deeper into Microsoft Azure cloud for personalised healthcare push

Jun 16, 2021

International private healthcare provider is on a multi-year, cloud-led digital transformation push with the help of long-time tech collaborator Microsoft Share this item with your network: By Published: 16 Jun 2021 8:00 Bupa is committing to forge a closer relationship with its long-term cloud technology partner Microsoft, as part of a push to make its private healthcare services more personalised and accessible to the 31 million people across the globe who rely on them. The international private healthcare service provider specialises in the provision of health insurance, clinic and hospital-based care and dental procedures, but is in the midst of a multi-year, worldwide, cloud-led digital transformation, overseen by Bupa chief technology and architecture officer Diana Kennedy. “We want to create opportunities for world-class clinical services, wherever you need them most and whenever you need them most,” Kennedy told Computer Weekly. “Delivering fantastic patient experiences in the comfort of your own home or wherever makes sense for you, but have those connected with the physical clinics and other services that patients require during their healthcare journey – that’s really our strategy.” The company is drawing on the technological advances that have taken place within the cloud and data management space over the last decade or so, she added. “Any digital transformation has data at its core,” she said. “It is now possible to do things that we perhaps never imagined in the past, as data now creates opportunities for advanced analytics that help create these hyper-personalised care pathways, which is where the future of healthcare lies.” Kennedy joined Bupa at the start of 2021 from BP, where she spent 10 years helping the oil and gas giant to plan and architect its technology strategy while holding a succession of director- and vice-president-level roles within the firm. “I had a call about this role [at Bupa], in the middle of a global pandemic, and I thought, if ever there was a time to join a healthcare company, this is it,” she said. “I’m passionate about technology too and the role of technology in transforming a business.” During the interview for Kennedy’s current role, Bupa group CEO Iñaki Ereño shared details with her about a digitally led shake-up of the firm’s global operations that he was plotting, and this very much appealed to Kennedy’s passion for overseeing the delivery of transformational technology projects. “The new [group] chief executive, Iñaki Ereño, who previously ran the Europe and Latin America business, interviewed me and he’s one of the most inspiring people you ever get to meet, and he said ‘I want to create the world’s most customer-centric and most digitised healthcare company’, and I thought, ‘I would just love to be part of that’,” she said. Bupa was already relying on Microsoft cloud technologies to differing extents across the various countries where the company had a presence at the time of Kennedy’s appointment in January 2021. “On day one I realised there was a pretty strong relationship with Microsoft in place already, but it was quite federated,” she said. “Bupa is a collection of business across 13-plus countries and each had its own relationship with Microsoft, and I immediately saw the opportunity to create a much more joined-up global relationship with the company.” She also discovered that Bupa had “transacted with Microsoft” on a product-by-product line basis too, which meant some countries would be further ahead than others in their deployment of the software giant’s technologies. This patchwork-like approach to the adoption and deployment of Microsoft technologies has previously made it harder for Bupa to unlock the functionality benefits that exist when the various cloud products and services in Microsoft’s portfolio are integrated, said Kennedy. Read more about Microsoft cloud deployments This email address doesn’t appear to be valid. This email address is already registered. Please log in . You have exceeded the maximum character limit. Please provide a Corporate Email Address. I agree to TechTarget’s Terms of Use , Privacy Policy , and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy. Please check the box if you want to proceed. I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time. Please check the box if you want to proceed. By submitting my Email address I confirm that I have read and accepted the Terms of Use and Declaration of Consent. Read more on Infrastructure-as-a-Service (IaaS)

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Expert Collections containing Bupa

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Bupa is included in 1 Expert Collection, including Health Plans & Benefits Management.


Health Plans & Benefits Management

688 items

Companies developing or offering digital platforms and services, including online insurance marketplaces, data analytics for claims adjustment, benefits administration, and payments systems, that help make private health insurance more affordable, navigable, or transparent.

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