Aspect Software Engineering was founded in July 1991 as a database software development firm. Aspect's first product, dbWeb, is a high-performance "middleware" product that gives World Wide Web servers access to information stored in databases, witho...Show all
Company (Acquired)
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United States
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Systems and methods in an electronic contact management system to estimate required staff levels for multi-skilled agents | Jun 08, 2017 | Jan 30, 2018 | Patent |
Enterprise entity for use in a call center | Dec 01, 2008 | Sep 27, 2016 | Patent |
System and method for dynamic call-progress analysis and call processing | Aug 09, 2012 | Jun 21, 2016 | Patent |
Deployment wizard | Oct 02, 2007 | May 03, 2016 | Patent |
System and method for improved dynamic allocation of application resources | Aug 23, 2010 | Apr 05, 2016 | Patent |