Latest Ameex News
Oct 14, 2020
Ameex AmChat Enables More Flexible Conversational Commerce October 14, 2020 at 8:21 AM EDT By Bryan Wassel Share on email Ameex Technologies offers AmChat , a conversational commerce solution that aims to increase shopper engagement, conversions, personalization, retention and satisfaction while reducing bounce rates and abandonment. Ameex can also tailor the platform to assist with a retailer’s unique goals. AmChat directly leverages each ecommerce store’s datathrough APIs, to get the platform up and running with goal-orientedfunctionality almost instantly. Ameex aims to do the heavy lifting so merchantscan focus on creating an experience to set their brand apart. Specificcapabilities include: Product Buy: Enables purchases directlyin conversation to simplify the user journey; Product Recommendations: Suggestsproducts based on previous searches or cart additions; Product Search: Helps shoppers find whatthey want using natural language; Cart Management: Lets shoppers previewtheir cart with a direct checkout feature; Live Agent Integration: A dedicated tabfor customer service agents to interact with customers directly; and Content Search: Enables organized contentdelivered right to shoppers based on their interactions.