Alliance Catholic Credit Union

Mar 19, 2018

Startup 365 Posted on search for seamless user experience and channel consistency PLANO, Texas–(BUSINESS WIRE)–Alliance Catholic Credit Union, a Southfield, Michigan-based credit union with $440 million in assets, has selected Alkami Technology ’s digital banking platform to provide its more than 43,000 members with a modern digital banking offering. The new platform will integrate with Alliance Catholic Credit Union’s Member Driven Technologies-hosted Symitar Episys core system. Alkami’s innovative, omni-channel platform will provide Alliance Catholic Credit Union’s members with a state-of-the-art, personalized digital experience to manage their finances. As a user-friendly, unified digital banking solution, it is consistent across all devices and services including retail, business, bill pay, personal finance management (PFM), marketing, and more. Alkami places a strong emphasis on the end-user experience and considers consumer behavior and device utilization in the platform’s seamless, intuitive design. “In our search for a streamlined digital banking system, we prioritized data analytics capabilities, a logical user experience, channel consistency, Spanish language support, P2P payments and integrated personal financial management (PFM) capabilities,” said Julie Kreinbring, Executive Vice President, at Alliance Catholic Credit Union. “We aim to provide our members with exceptional service across all channels, making it crucial that we have the ability to tailor the digital experience to the unique needs and preferences of our members. Alkami’s platform provides us with a way to deliver a personalized experience to each member while educating them about financial management and our services.” other providers not only by their unique emphasis on the conceptualization of the end user’s experience, but also by their inclusion of FLUX, [Alkami’s data analytics and business intelligence application], consistent updates to the platform and the company’s rare culture. In visiting the Alkami’s headquarters, we found that their team is truly passionate about the experience they create for both their clients and their clients’ end-users. That passion resonates with what we value as an organization – people who are committed to innovation, strategic thinking and making a difference.” Alkami’s digital banking platform features a fully hosted business intelligence solution featuring analytics, targeted marketing, educational content, dashboards and reporting. Additionally, all aspects of the platform have a highly scalable architecture that efficiently supports large and fast-growing user bases. “One of the major challenges of the digital age is that credit unions have to offer a digital banking experience that is seamless and user-friendly around the clock. They must provide members with a personalized platform that meets their unique needs quickly or risk frustrating them,” said Stephen Bohanon, founder, chief strategy and sales officer of Alkami Technology. “Alliance Catholic Credit Union is tackling this challenge by having a firm grasp on what their members expect including multi-lingual capabilities and personal financial management software. ACCU is dedicated to providing members first-rate service, and we’re excited to partner with them to bring their members the ultimate digital banking solution that is consistent and customizable.” Chartered in 1956, Alliance Catholic Credit Union is a $440 million financial cooperative serving more than 43,000 member owners. Any person of the Catholic faith living, working, worshiping or attending school in the state of Michigan is eligible to become a member of Alliance Catholic Credit Union. Alliance Catholic Credit Union actively supports Catholic education, Catholic charities and Catholic parishes. For more