Konica Minolta joins fellow print victims Xerox and Canon as ransomware actors increasingly target enterprise companies in 2020. By O’Ryan Johnson  August 21, 2020, 03:02 PM EDT
Ransomware continues to bedevil massive enterprises as Konica Minolta acknowledged it was recently struck, joining a list of high profile companies and at least one other printer that has been hit this year. In a statement to CRN, Konica Minolta said the attack had “no impact” on the company’s MSP business, All Covered. “No impact to All Covered nor was any Konica Minolta data accessed or impacted,” the company said in a statement to CRN. Konica Minolta joins fellow printer and copier makers Xerox, which has also been hit with ransomware, as well as Canon, which was disclosed on Aug. 6 that it was hit by ransomware. Xerox was hit by the Maze variant in July. That group, which runs a site that publishes the data of its victims, uploaded several gigs of Xerox data earlier this month. Canon said it has installed EDR tools on devices “across its network” to fortify its systems in responce. “Like other large companies attacked by groups that use ransomware, Canon USA implemented its response protocols to restore and safeguard its systems,” the company said in a statement. “Canon USA installed an endpoint threat detection and response tool on devices across its network to support the investigation of this incident and provide an enhanced ability to detect and prevent incidents.”
The attack on Konica Minolta was first reported by Bleeping Cool News, which said the incident happened at the end of July. At the time, the attack knocked out a customer support site. Later, Konica Minolta customers began seeing the error message “Service Notification Failure” on their devices. On reddit customers complained that they could not submit tickets to Konica Minolta and some said it was impossible to download device drivers. According to a source that leaked the information to Bleeping Cool, Konica Minolta was ransomed by a new variant called RansomEXX. The attackers left a readme.txt file that permitted the company to send one file that they would decrypt for free, but said it would cost to access the remainder of the data. The attackers warned the company not to contact police. In addition to printer, copier, and device manufacturing, Konica Minolta also operates All Covered, the national MSP that serves SMB customers. Earlier this week, that unit acquired cybersecurity company Depth Security, which it plans to add to All Covered’s MSP offering. Depth Security is expected to help All Covered build market share as part of its security portfolio, “specifically in the penetration testing segment,” which the company estimates will “grow 14.9% CAGR by 2025.”
“Continuing to invest in our security offering has become increasingly critical to help customers protect their data,” Rick Taylor, President and CEO, Konica Minolta said in a statement. “Adding Depth Security’s expertise to All Covered’s arsenal will accelerate our ability to keep clients’ data safe so they can focus on maintaining profitability as we continue to guide them on the path to digital transformation.”
Depth Security was founded in 2006. It specializes in providing visibility into threats to business infrastructure and operations, as well as network and application penetration testing and adversary emulation. It also offers a suite of securtiy solutions, including network access control, endpoint protection, endpoint application control, EDR, among “next generation” firewall, threat emulation and extraction, and mobile threat prevention. In 2018, All Covered also bought cybersecurity company VioPoint to shore up its customers networks. Related Topics:

Konica Minolta Hit By Ransomware, No Impact To All Covered

MSSP Alert
by Joe Panettieri • Aug 18, 2020
This is M&A deal 332 that MSSP Alert and ChannelE2E have covered so far in 2020. See the full M&A deal list here . Depth Security, based in Kansas City, Missouri, offers such services as:
network and application penetration testing;
adversary emulation;
endpoint protection, application control and endpoint detection and response;
vulnerability management;
mobile threat protection. Konica Minolta & All Covered Offer Blue Team, Red Team and More
The Depth Security team “specializes in providing visibility into threats facing infrastructure and operations, with network and application penetration testing and adversary emulation. This is accomplished by creatively simulating real-world attacks using the same tools and techniques as attackers to identify vulnerabilities,” All Covered says. All Covered is a well-known MSP that has acquired dozens of IT service providers over the past two decades or so. On the cybersecurity front, AllCovered also purchased VioPoint in 2018 . All Covered now has both Blue Team (Active Defense security monitoring, Vulnerability Management) and Red Team (Testing Services and advisory emulation) capabilities, along with Managed Security Awareness Training, Threat Landscape and vCISO services, the company says. Konica Minolta & All Covered Acquire Depth Security: Executive Perspectives
Todd Croteau, president, All Covered
Gene Abramov, CEO, Depth Security
Rick Taylor, president, Konica Minolta
In a prepared statement about the deal, Rick Taylor, president and CEO, Konica Minolta, said:
“Continuing to invest in our security offering has become increasingly critical to help customers protect their data. Adding Depth Security’s expertise to All Covered’s arsenal will accelerate our ability to keep clients’ data safe so they can focus on maintaining profitability as we continue to guide them on the path to digital transformation.”
Added Gene Abramov, CEO, Depth Security:
“At Depth Security, we have helped clients improve their cybersecurity postures through the discovery of critical security flaws within infrastructure and applications. We are currently faced with growing market demand for our security expertise. Joining the All Covered team is a strategic opportunity to quickly scale-up and increase our market reach.”
Concluded Todd Croteau, president, All Covered:
“The acquisition represents an exciting point in the history of All Covered. IT security is increasingly a key priority for businesses and the talented team at Depth Security will significantly strengthen our security capabilities and resources to provide a truly holistic offering to help our clients defend against attacks and build a secure IT infrastructure.”
In addition to running All Covered, Croteau recently took on key global responsibilities for parent Konica Minolta Business Solutions, the company said in July. Related Content

Konica Minolta, All Covered Acquire Depth Security for Penetration Testing

ChannelE2E
Todd Croteau, president, All Covered
Croteau remains president of All Covered, but will also “lead the charge to streamline worldwide operations, unify infrastructure readiness and harmonize the company’s portfolio of services in the IT sector,” Konica Minolta said in a statement. In addition to All Covered and the newly added global responsibilities, Croteau will also oversee the Konica Minolta’s Enterprise Content Management to better align the professional services organizations, the company said. Croteau has overseen All Covered’s consistent expansion strategy for more than two decades. The strategy includes a mix of organic growth coupled with numerous MSP (managed IT services provider) acquisitions. The acquisitions typically involved regional and/or vertical market IT service providers. Konica Minolta: Multiple Executive Updates to Serve Dealers, Direct Sales
Details about Croteau’s expanded role surfaced in a broader Konica Minolta Business announcement that disclosed multiple executive updates at the company. The overall changes are designed to provide Konica Minolta’s “dealer and direct sales organizations with a cohesive leadership structure to better serve customers,” Konica Minolta President and CEO Rick Taylor said in a prepared statement. Rick Taylor, president and CEO, Konica Minolta
The additional Konica Minolta executive updates include:
Sam Errigo will lead the digital transformation strategy within his existing role as executive VP, sales and business development. Kevin Kern will take on a new position as senior VP, digital transformation and emerging technologies. Kern is responsible for setting the direction and strategy to accelerate customer adoption of digital transformation, working closely with Konica Minolta’s engineering teams and R&D laboratory. He will also oversee Konica Minolta’s software and solutions planning functions, including emerging technologies such as MOBOTIX smart security camera solutions and BIS operations, the company said. Bill Troxil, senior VP, industrial and inkjet printing, will expand his team to encompass industrial print, embellishment and labeling products, production print support and will maintain responsibility for the AccurioJet KM-1 and KM-1e Inkjet Presses . In his new role, Troxil will oversee Konica Minolta’s global partnership with MGI Digital Technology. Dino Pagliarello has been promoted to senior VP, product management and planning. Pagliarello will continue to work on building out an industry-leading product roadmap for printers, office and industrial and production print. Konica Minolta: GCIP Business Realignment
Additionally, a “realignment of business development resources within Konica Minolta’s graphic communications and industrial print ( GCIP ) area will strengthen its expansion and presence within the industrial and production print space and support its strategy for exponential growth,” the company said. In a prepared statement about the updates, Konica Minolta President and CEO Rick Taylor:
“I have been inspired by the agility and resilience I have seen throughout the company as we continue to transform our business and extend our global reach. Our office technology and industrial and production printing product areas are key strengths for our organization, and our strategy is solid. These management changes are intended to strengthen our position in the marketplace and provide our dealer and direct sales organizations with a cohesive leadership structure to better serve customers.”
Konica Minolta did not disclose whether the GCIP realignment involved staffing changes. One unconfirmed report suggests there have been some cuts in the sales organization . ChannelE2E has reached out to Konica Minolta for comment on that report. Related Content

All Covered President Todd Croteau Gains Global Responsibilities

All Covered Ranks Among Top Ten Vertical Market MSPs  for Fifth Consecutive Year
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Ramsey, NJ, May  19, 2020  (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc . (Konica Minolta) is pleased to announce its IT Services Division, All Covered (All Covered) has been named to After Nines Inc.’s ChannelE2E Top 100 Vertical Market MSPs list for 2020. The annual list and research identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing and additional vertical markets. All Covered earned the #8 spot on ChannelE2E’s Top 100 Vertical Market MSPs for its expertise in delivering solutions to the finance industry. This is All Covered’s fifth consecutive year in the top ten. The rankings are based on ChannelE2E’s Q4 2019 and January 2020 readership survey, and ChannelE2E’s vertical market industry coverage. MSPs featured throughout the list and research leverage deep vertical market expertise to drive annual recurring revenues (ARR) in specific market segments. This year’s research revealed several key MSP market trends, including:
Honorees generated a combined $1.12 billion in vertical market annual recurring revenue (ARR) in 2019, up from $699.1 million in 2018. The surge involved organic growth combined with accelerating merger and acquisition (M&A) activity. The most successful vertical market MSPs are zeroing in on financial services and healthcare, while MSPs in the legal and manufacturing sectors also showed particularly strong growth. The Top 100 Vertical Market MSPs now manage more than 2.8 million users across their customer sites in 2019, up from 2.6 million in 2018. MSPs consider their top vertical market technology partners to be Microsoft (56%), Dell Technologies (22%), Cisco Systems (21%), Datto (19%), ConnectWise (11%) and Ingram Micro (11%). “We are thrilled to again be ranked as a leader among MSPs providing managed IT, security and compliance solutions to banks and credit unions,” said Marco Maggio, Vice President of Strategic Services, All Covered. “This continuous recognition from ChannelE2E represents our ongoing commitment to providing financial institutions with cutting-edge products and solutions and reinforces the value we bring to this industry.”
“After Nines Inc. congratulates All Covered on this honor,” said Amy Katz, CEO of After Nines Inc. “Vertical market MSPs are uniquely positioned to assist their customers with automation, cybersecurity, e-commerce and business recovery services during this challenging time for the global economy.”
All Covered is the leading provider of IT compliance and cybersecurity services to financial institutions, enabling its customers to implement competitive products and services to acquire, maintain and grow customers. Its team of certified security and compliance professionals are former banking and IT security executives experienced in delivering solutions to financial institutions. All Covered’s clients are increasingly competitive, while successfully maintaining regulatory compliance and implementing security measures to mitigate cyber threats. The ChannelE2E Top 100 Vertical Market MSPs list and research are overseen by Content Czar Joe Panettieri (@JoePanettieri). Find the list and associated report online . About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the  Workplace of the Future ™ with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions. Konica Minolta has been recognized as the  #1 Brand for Customer Loyalty  in the MFP Office Copier Market by Brand Keys for thirteen consecutive years, and is proud to be ranked on the Forbes 2017 America's Best Employers list. The World Technology Awards recently named the company a finalist in the IT Software category. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for eight consecutive years and has spent three years on the Global 100 Most Sustainable Corporations in the World  list . It partners with its clients to give shape to ideas and work to bring value to our society. For more information, please visit us  online  and follow Konica Minolta on  Facebook ,  YouTube ,  Linked In  and  Twitter . About After Nines Inc.
After Nines Inc. provides timeless IT guidance for strategic partners and IT security professionals across ChannelE2E ( www.ChannelE2E.com ) and MSSP Alert ( www.MSSPAlert.com ). ChannelE2E tracks every stage of the IT service provider journey – from entrepreneur to exit. MSSP Alert is the global voice for Managed Security Service Providers (MSSPs). For sponsorship information contact After Nines Inc. CEO Amy Katz, Amy@AfterNines.com

All Covered Ranks Among Top Ten Vertical Market MSPs  for Fifth Consecutive Year

NBC Nightly News anchor Lester Holt says that the coronavirus crisis is “potentially the biggest story I’ll ever cover,” a superlative that takes into account a career that saw momentous events including 9/11 and the 2008 financial crisis. On Thursday at 10 PM ET, Holt will anchor NBC News Special Report: Coronavirus Pandemic, with real-time information and updates about the rapidly evolving story, along with a collaboration with Facebook to take questions on NBC News and MSNBC’s Facebook and Instagram pages for its medical and reporting team. The special will run on NBC, MSNBC and its NBC News Now and Telemundo Digital platforms, and it’s among a number of primetime specials that all the networks are airing as they ramp up coverage of the crisis for the long term. As dire as the worldwide pandemic now seems, Holt says that there also is the responsibility of informing the public but not inducing panic, and even to give viewers a sense of reassurance. “As I told my staff here, like a week or two ago, ‘We’ve all covered the burning house, but this time we’re in the house.’ We’re all in the same house,” Holt told Deadline on Wednesday. “And so, you know, I don’t know that I’ve ever done a story that is so universal in its impact on people around the world.”
DEADLINE: The barrage of information the public is getting is downright terrifying. Do you feel that it is part of your role to offer some kind of reassurance? LESTER HOLT: I think that as a newscast of record, a newscast that for many people is traditional family viewing, I think there is a huge responsibility to tell the good, bad and ugly of a story in a way that is acknowledging it’s difficult. Related Story
I said something on the air last night, as I led into our feature at the end, that I know that there’s been a lot of grim stories in this newscast. But I think it’s important more important than ever to really identify with the audience. As I told my staff here, like a week or two ago, ‘We’ve all covered the burning house, but this time we’re in the house.’ We’re all in the same house. And so I don’t know that I’ve ever done a story that is so universal in its impact on people around the world. And so we have got to bring compassion, to be as forthright with people as we can, but also understand that we’ve got to tell this in a way that’s not going to send people running into the hills. DEADLINE; What precedent is there for this in your career? HOLT: 9/11 is the easy answer. As I said to colleagues the other day, the minute that second plane hit the trade center, we all knew that the world just changed. There was no question about it. This one, I remember the day [in January] that we were kind of deciding what our lead story was going to be. And there was a report that the U.S. was going to start screening passengers from a place called Wuhan, China. There was this outbreak. I think there was one confirmed death. And I remember thinking, ‘You know, is this our lead story? Is this big enough?’ And we did lead with it, I believe, that night, ultimately. But this is a story, as I said in that same 9/11 metaphor, where the planes have been coming slowly, but they’re coming. And we’re beginning to see it play out right now. When I was still at MSNBC in Secaucus, New Jersey, the Nightly News was targeted by the anthrax attacks, so that was obviously very personal for those who worked in this building. But in terms of magnitude of story, as I told my staff the other day, I think I’m seeing the story of my lifetime. This is potentially the biggest story I’ll ever cover. DEADLINE: When did you realize that this was a 9/11-scale emergency? HOLT: It’s hard to put a date on it. I would say maybe about two weeks ago, and I went out with one of the many experts we’ve hired, Joseph Fair, who is a virologist and an epidemiologist. And we went around talking about how it’s transmitted. And we walked the streets. We took the subway. I think that was the moment that I realized that I think I’m going to start changing my own lifestyle. But I think it’s only in the last week have we really understood the magnitude of this. When you think of the things that we are being asked to do, the things we are doing right now, I don’t know that two and a half, three weeks ago, I would have said were possible. I led our newscasts off last night saying, “Virtually, it appears nothing is off the table right now.” Our lives have fundamentally changed. None of us imagined the story. Most of us got into journalism because we wanted to make a difference, we want to have an impact, we wanted to be the first ones to know things and to share things with people. I don’t think our mission has ever been more important right now. Certainly what’s happening at the government level, at the medical level, is crucial. Our lives depend on it. So is the flow of information, and I’m proud to be a part of that, because I think a huge part of how we’re going to get through this is for us to be constantly asking the questions. And we have the same questions. We are literally in this boat together. DEADLINE: Do you think misinformation has hindered the response — even the president’s own statements in how he treated this? HOLT: Another thing I said to my staff, and they know this, because we do this every day: words matter. “Panic,” “worry,” “fear” — you name it. They’re not always the same. They don’t always mean the same thing. We’ve got to choose our words carefully. I had a text the other day from someone close to me, and it started out with, ‘I don’t know if this is true, but,’ and it went on to describe something extreme that was supposedly going to happen and here’s the source. And I immediately spotted it as a rumor out there. But it got speed and there have been several rumors out there, and that’s why it’s so critical for us to come on every night. … Not just us — reputable news organizations, to just tell what we know and what we don’t know. DEADLINE: What sort of things have you had to do to adapt to limited production capabilities because of social distancing? HOLT: I have an open-door policy, but my door is closed right now. I am essentially in semi-isolation even here at 30 Rock. I work behind closed doors. I talk to most of my staff on the phone or over the computer. I walk down to the studio, and I take care of putting the mic and the audio equipment on. I put it on myself and power it up. It’s strange. I mean, most of the staff is not here. They are working from home, as they should be. But it’s a weird adjustment because we’re a collaborative organization. We have meetings in the morning and meetings in the afternoon. We talk about stories. We look each other in the eye and pick people’s brains. We can’t do that now in the same way. We can certainly communicate, but we don’t have that close interaction. But you know that’s happening universally right now. I don’t know that it’s sunk in with us that this may be the way things are for a very long time. I think that’s probably the hardest part for a lot of people is coming to grips with that the changes that we’re seeing. You are not going to turn on the news tomorrow, and we’re going to say “Hey, never mind” or, “They figured it out.” We’d love to say that, but I think we’re realizing it’s not going to happen like that. DEADLINE: On a personal level, how are you and your family dealing with the social distancing? HOLT: Fortunately, one of my sons works in the building here. He works for the local NBC station. So I get to see him from time to time. My other son is working from home, like so many other people around the country. But we’re all staying close, and fortunately, we’re all well. I’ve got elderly parents who I worry about. And that’s why this is so personal, what we do. This isn’t just reporting the way we’ve come to know that this is, but this is deeply personal. As I said, we are all in this. We are all affected by this, and we are all impacted by it.

NBC News’ Lester Holt On Reporting On The Coronavirus: “We’ve All Covered The Burning House, But This Time We’re In The House” – Q&A

M5 Networks (New York, NY) aims to provide VOIP (Voice Over Internet Protocol) telephone service to small to medium size enterprises, (primarily 10 to 100 employees). By outsourcing to M5 instead of buying a traditional phone system and securing local, long distance and Internet service separately, businesses save time and money. M5 customers substantially reduce their initial capital investment, forgo internal system maintenance responsibilities and are able to take advantage of the powerful functionalities offered by VOIP.In February 2012, M5 Networks was acquired by ShoreTel. The valuation of M5 Networks was undisclosed. Other terms of the deal were not released.

M5 Networks

`` Partnership is a term used loosely in our industry , but we consider M5 Networks a true partner that is committed to forming a long-lasting relationship , '' said Matt Briggs , vice president of sales for Single Path .

Company > News and Press.
All Covered Partners with M5 Networks to Deliver Voice as a Service.
M5 Networks Expands Availability of Voice as a Service with Launch of National Partners Program.

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All Covered is a provider of IT outsourcing services to small business and remote offices of large companies. With our national network of offices, our experience serving more than 10,000 small business clients and our proven expertise in a wide variety of industries, All Covered has established undisputed leadership in providing comprehensive outsourced IT services solely for the small business office community nationwide. For businesses with one or many locations, All Covered's proprietary knowledgebase of the small office environment, local teams of IT professionals, preferred relationships with other IT vendors, and our proven service methodology and support systems result in a relationship that maximizes the productivity, reliability and security of their IT infrastructure.

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