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Aizan Technologies

aizan.com

Founded Year

1999

Stage

Unattributed | Alive

Total Raised

$3.2M

Last Raised

$3.2M | 17 yrs ago

About Aizan Technologies

Aizan offers the Aizan Voice Assurance Suite of hosted products which includes a virtual switchboard, broadcast messaging, automated information lines, real-time voice traffic management, virtual contact centre for inbound and outbound customer contact programs and an inbound virtual fax manager.

Headquarters Location

101-1725 Sixteenth Avenue

Richmond Hill, Ontario, L4B 0B3,

Canada

1.866.799.9222

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Latest Aizan Technologies News

Aizan Technologies Partners with CallMiner to Deliver Cloud-Based Speech Analytics Solutions

Mar 31, 2015

PRLog - March 31, 2015 - TORONTO, Ontario -- Aizan Technologies (www.aizan.com) a leading cloud-based voice solutions provider in Canada, is excited to announce our recent partnership with CallMiner (www.callminer.com) , rated first in customer satisfaction for interaction analytics solutions. For the first time ever, Canadian companies can access CallMiner speech analytics as a hosted service, while retaining data within Canada and without having to purchase and manage premise based equipment. Organizations using speech analytics can instantly access and review data from millions of customer engagements, identify cost reduction and optimization opportunities, monitor compliance, and easily uncover the root cause of issues. With CallMiner analytics integrated into Aizan's cloud platform, customers now have access to award winning speech analytics functionality alongside extensive call routing, IVR and recording capabilities. Aizan offers a full suite of CallMiner functionality, ranging from easy to use and deploy score cards all the way to highly customised professional services. “The ability to see what clients and agents actually said and then being able to take action on improving service add an enormous benefit to our clients. Being the only hosted CallMiner service provider in Canada is a significant differentiation point for our company and our core services.” said Sean Morris, CEO at Aizan. “We are very excited to partner with Aizan Technologies,” said Terry Leahy, CEO at CallMiner. “They have the ability to deliver a wide range of services to fine-tune and manage analytics to deliver maximum return on investment for their customers. Their level of service and support is unparalleled in the carrier space.” About Aizan Technologies Aizan is a future forward thinking cloud voice company which is bold, creative, and passionate about finding ways to improve services within the telecommunications industry. Visit http://www.aizan.com About CallMiner CallMiner believes that resolution is the fundamental driver of positive customer experiences. When contact center agents and others responsible for customer engagement are enabled by insight and feedback in real-time, they can dramatically improve the rate and speed of positive outcomes. With the tagline  “Listen to Your Customers, Improve Your Business” our goal is to help companies automate the overwhelming process of extracting insight from phone calls, chats, emails, and social media to dramatically improve customer service and sales, reduce the cost of service delivery, mitigate risk, and identify areas for process and product improvements.Highlighted by multiple customer achievement awards, CallMiner has consistently ranked number one in customer satisfaction, including recent surveys conducted by DMG Consulting and Ovum. For more information, please contact CallMiner at (781) 547-5666, or visit http://www.callminer.com Media Contact

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Aizan Technologies Frequently Asked Questions (FAQ)

  • When was Aizan Technologies founded?

    Aizan Technologies was founded in 1999.

  • Where is Aizan Technologies's headquarters?

    Aizan Technologies's headquarters is located at 101-1725 Sixteenth Avenue, Richmond Hill.

  • What is Aizan Technologies's latest funding round?

    Aizan Technologies's latest funding round is Unattributed.

  • How much did Aizan Technologies raise?

    Aizan Technologies raised a total of $3.2M.

  • Who are the investors of Aizan Technologies?

    Investors of Aizan Technologies include GrowthWorks.

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