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Agilence

agilenceinc.com

Founded Year

2006

Stage

Acq - Fin | Alive

Total Raised

$27.52M

About Agilence

Agilence specializes in cloud-based data analytics solutions for store operations and loss prevention for retail and restaurant organizations. Agilence develops the 20/20 Data Analytics platform, which includes 20/20 Retail, 20/20 F&B, and 20/20 Rx, three highly flexible and cloud-based reporting solutions. 20/20 provides organizations with a complete view of their business, empowering them to make informed decisions faster, increase efficiency, and improve profit margins across the enterprise.

Headquarters Location

1020 Briggs Road Suite 110

Mount Laurel, New Jersey, 08054,

United States

856-366-1200

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Expert Collections containing Agilence

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Agilence is included in 3 Expert Collections, including Restaurant Tech.

R

Restaurant Tech

1,032 items

Hardware and software for restaurant management, bookings, staffing, mobile restaurant payments, inventory management, cloud kitchens, and more. On-demand food delivery services are excluded from this collection.

S

Store management tech (In-store retail tech)

1,522 items

Startups aiming to work with retailers to improve brick-and-mortar retail store operations.

C

Conference Exhibitors

5,302 items

Agilence Patents

Agilence has filed 1 patent.

patents chart

Application Date

Grant Date

Title

Related Topics

Status

6/3/2010

2/11/2014

Surveillance, Video surveillance, SAGE sites, Classification algorithms, Statistical classification

Grant

Application Date

6/3/2010

Grant Date

2/11/2014

Title

Related Topics

Surveillance, Video surveillance, SAGE sites, Classification algorithms, Statistical classification

Status

Grant

Latest Agilence News

AGILENCE WINS GOLD STEVIE AWARD FOR SALES & CUSTOMER SERVICE.

Oct 24, 2022

• March 2, 2022 •1 min read For the fifth consecutive year, Agilence has been recognized for outstanding customer service with a Stevie® Award, receiving the category’s top prize. Share Mount Laurel, NJ – Agilence, Inc., the leading loss prevention analytics provider for retailers, grocers, and restaurants, today announced that they have won a Gold Stevie® Award for Customer Service Department of the Year. This is the fifth consecutive year that Agilence has been recognized for their outstanding customer service with a Stevie® Award and their first time receiving the category’s top prize. Accomplishments noted in the nomination include a 100% training satisfaction score, 100% of customers polled would refer Agilence to a friend, and 98.8% logo retention. Agilence has also invested heavily into new ways to keep customers engaged and educated throughout the pandemic with free educational “Jam sessions,” training materials, virtual events, and a new community hub where users can share advice and best practices. Agilence was also recognized as a Top Place to Work in 2021 by the Philadelphia Inquirer and as a finalist in two categories for the 2022 Vendors in Partnership Awards. “No matter how high we set the bar for service, our Customer Success team never fails to not only meet expectations but exceed them,” said Agilence CEO Russ Hawkins. “Exemplary customer service is a core tenet of our business. We succeed when our customers succeed, and this award is a testament to that.” The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners will be recognized during a virtual awards ceremony on May 11. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales . Related Articles

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Agilence Frequently Asked Questions (FAQ)

  • When was Agilence founded?

    Agilence was founded in 2006.

  • Where is Agilence's headquarters?

    Agilence's headquarters is located at 1020 Briggs Road, Mount Laurel.

  • What is Agilence's latest funding round?

    Agilence's latest funding round is Acq - Fin.

  • How much did Agilence raise?

    Agilence raised a total of $27.52M.

  • Who are the investors of Agilence?

    Investors of Agilence include Cuadrilla Capital, Paycheck Protection Program, Accel-KKR, Wellington Financial, Granite Ventures and 8 more.

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