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Corporation
INTERNET | Internet Software & Services / Retail & Inventory
agilenceinc.com

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Founded Year

2006

Stage

Loan | Alive

Total Raised

$27.52M

Last Raised

$1.5M | 2 yrs ago

About Agilence

Agilence specializes in cloud-based data analytics solutions for store operations and loss prevention for retail and restaurant organizations. Agilence develops the 20/20 Data Analytics platform, which includes 20/20 Retail, 20/20 F&B and 20/20 Rx, three highly flexible and cloud-based reporting solutions. 20/20 provides organizations with a complete view of their business, empowering them to make informed decisions faster, to increase efficiency, and improve profit margins across the enterprise.

Agilence Headquarter Location

1020 Briggs Road Suite 110

Mount Laurel, New Jersey, 08054,

United States

856-366-1200

Latest Agilence News

Quick-Serve Revenue Streams Have Shifted Dramatically. Here's How to Capitalize.

Jan 27, 2021

Huge changes in revenue signal potential for operators with the appropriate tools. Agilence With digital ordering up 783 percent , consumer data is more readily available than ever before. But using the power of this data can be difficult for those unprepared to decipher the needs of their physical and online spaces. Brian Brinkmann, chief product and marketing officer of data analytics platform Agilence, has a term for the disconnect between fast casuals and expectations of the digital age—a mismatch of operations. “When you think about your fast-casual or quick-serve restaurant, it was accommodated to have people come in, sit down, and have an experience with dining rooms. Now, I've got to have parking spots where I can dedicate curbside pick-ups, or I may need to reconfigure my entry ways so that people can pick up orders outside my restaurant,” Brinkmann says. “Operationally, restaurants are going to have to change to help satisfy that digital channel.” The key to combat operation mismatch, Brinkmann says, is to understand the customer experience. Yet the existence of consumer data on a number of disparate platforms—third-party ordering and delivery platforms, off-premises dining, and first-party sales to name a few—make understanding the consumer a difficult task. Some operators may also have separate e-commerce and in-store POS systems, further complicating integration abilities. This is where Agilence positions itself as a SaaS-based analytics platform that strings together data streams from all aspects of a restaurant’s network. From understanding a holistic snapshot of their operations and customers, brands can create a unified experience for consumers in the growing off-premises realm and in-store. Restaurants that use tools like Agilence may find crucial insights that significantly impact financial performance for both companies and franchisees. Brinkmann exemplifies the power of omnichannel data analysis with one quick-service franchisee client, who found that managers were improperly comping free meals. The restaurant was then able to fix the $1.7 million-dollar problem using Agilence’s metrics. “Just by bringing all that data together, we've got a picture of the customer that, frankly, the company itself doesn't have. While restaurants have the ingredients for these insights, they don't necessarily put it all together. We do that for them,” Brinkmann says. Analytics also identify points of potential revenue growth by analyzing consumer habits. Using dashboards, key performance indicators, and prescriptive alerts, brands can create sales opportunities like multi-channel marketing campaigns or LTOs. This level of control over operations through analytics is especially important since third-party platforms don’t readily offer their data to restaurant partners, despite supplying an increasing percentage of sales. Delivery aggregators’ hold on consumer figures isn’t the only reason restaurants would do well to get a handle on data now. Business consultancy firm Deloitte reports that 46 percent of consumers expect their dining habits to continue at current levels in the near future. As the trend towards continued digital power doesn’t seem to be slowing down anytime soon, brands may miss out on key data-backed observations if they don’t act. “We’ll help you get the insights and analytics you need to understand what's going on. And we’ll help you determine where you need to invest, where you need to divest, where you need to train, all to help you create a better strategic plan going forward,” Brinkmann says. “But in addition to that, we’ll help you understand the customers so that all those programs become more effective.” To learn more about the power of data and creating the omnichannel restaurant experience, visit the Agilence website. By Chloe Arrojado

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The CB Insights tech market intelligence platform analyzes millions of data points on venture capital, startups, patents , partnerships and news mentions to help you see tomorrow's opportunities, today.

Expert Collections containing Agilence

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Agilence is included in 3 Expert Collections, including Restaurant Tech.

R

Restaurant Tech

784 items

Hardware and software for restaurant management, bookings, staffing, mobile restaurant payments, inventory management, cloud kitchens, and more. On-demand food delivery services are excluded from this collection.

I

In-Store Retail Tech

1,343 items

Startups aiming to work with retailers to improve brick-and-mortar retail operations.

C

Conference Exhibitors

5,302 items

Agilence Patents

Agilence has filed 2 patents.

patents chart

Application Date

Grant Date

Title

Related Topics

Status

6/3/2010

2/11/2014

Surveillance, Video surveillance, SAGE sites, Classification algorithms, Statistical classification

Grant

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00/00/0000

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Application Date

6/3/2010

00/00/0000

Grant Date

2/11/2014

00/00/0000

Title

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Related Topics

Surveillance, Video surveillance, SAGE sites, Classification algorithms, Statistical classification

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Status

Grant

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