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Acquired | Acquired

Total Raised




About Agara Labs

Agara uses voice and text natural language AI to process customer support calls in real-time. It can resolve customer queries over the phone and email like a trained human employee.On November 2nd, 2021, Agara Labs was acquired by Coinbase at a valuation between $40M and $50M.

Agara Labs Headquarter Location

340 South Lemon Avenue #6212

Walnut, California, 91789,

United States


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Research containing Agara Labs

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Agara Labs in 1 CB Insights research brief, most recently on Nov 10, 2021.

Expert Collections containing Agara Labs

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Agara Labs is included in 2 Expert Collections, including Artificial Intelligence.


Artificial Intelligence

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This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.


Customer Service Tech

506 items

Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre, during, and post purchase of goods and services.

Latest Agara Labs News

Crypto exchange Coinbase to acquire Agara, its first buyout in India

Nov 2, 2021

By SHARE US-based Coinbase Global Inc, among the largest cryptocurrency exchanges globally, said it would acquire Bengaluru-based artificial intelligence (AI)-powered support platform Agara, which is backed by Blume Ventures, RTP Global and other investors. This will be the first India acquisition for Coinbase as it aims to push its expansion plans in the country. Coinbase plans to leverage Agara’s Deep Learning and Conversational AI technology to automate and enhance its customer experience (CX) tools. The company has also increased its support staff headcount by 5x in the past few months and also announced that it will deliver 24/7 phone support and live messaging by end of the year. “Through this acquisition, we’ll be able to provide our customers with new personalised, intelligent, and real-time support options. In addition to Agara’s technology, the Agara team brings deep expertise in ML and NLP to Coinbase and will augment our existing product, engineering, and data teams,” Coinbase said in a blog post. While both companies did not disclose the financial details, a TechCrunch report suggests that Coinbase will pay $40-50 million to buy Agara. Bengaluru-based Agara, which is run by PM Labs Inc, has operations in India and the US. The acquisition is expected to close later this year. Agara was founded in 2017 by Abhimanyu Singh, Pankaj Gupta and Arjun Maheswaran, aimed to automate customer support operations. It is backed by Blume Ventures, RTP Global, Kleiner Perkins and UTEC Japan among other investors. In 2019, it had raised $2.5 million (Rs 17.5 crore) from domestic early-stage venture capital firm Blume Ventures and Russia's RTP Global in its pre-Series A round of funding. Earlier this year, Coinbase went public, has backed Indian exchanges like CoinSwitch , CoinDCX , Crypto staking management platform Stader Labs among others through its Venture arm Coinbase Ventures. In April, it had appointed former Google Pay India engineering head Pankaj Gupta as its vice president and site lead for the country. Meanwhile, cryptocurrency adoption has also been growing in India, despite regulatory uncertainties. According to an October report from blockchain research firm Chainalysis, the country ranks amongst the top three in the world in terms of crypto adoption. Chainalysis noted that Indian investors were more mature than Pakistan and Vietnam — the other two in the top three — with more institutional investors joining the market.

Agara Labs Web Traffic

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Agara Labs Rank

  • When was Agara Labs founded?

    Agara Labs was founded in 2017.

  • Where is Agara Labs's headquarters?

    Agara Labs's headquarters is located at 340 South Lemon Avenue, Walnut.

  • What is Agara Labs's latest funding round?

    Agara Labs's latest funding round is Acquired.

  • How much did Agara Labs raise?

    Agara Labs raised a total of $6.8M.

  • Who are the investors of Agara Labs?

    Investors of Agara Labs include Coinbase, Blume Ventures, RTP Global, University of Tokyo Edge Capital, Plug and Play Accelerator and 4 more.

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