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INTERNET | Internet Software & Services / Customer Relationship Management
afiniti.com

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Founded Year

2006

Stage

Debt - II | Alive

Total Raised

$327.2M

Valuation

$0000 

Last Raised

$150M | 1 yr ago

Mosaic Score

+60 points in the past 30 days

What is a Mosaic Score?
The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.

About Afiniti

Afiniti is a multinational applied artificial intelligence company. Afiniti uses AI to identify and predict subtle, valuable patterns of human behavior to better pair customers and employees. Pairing in this way results in higher quality interpersonal interactions and drives measurable increases in revenue and customer lifetime value for enterprises.

Afiniti Headquarter Location

4-6 Wesley Street

Hamilton, HM 11,

Bermuda

877-234-6484

Latest Afiniti News

Afiniti Selects MaxVal’s Symphony® IP Management System to Automate and Scale Patent Portfolio

Oct 8, 2021

World’s leading provider of behavioral pairing technology selects MaxVal to help manage its fast-growing IP portfolio Silicon Valley-based intellectual property (IP) software provider MaxVal announced that Afiniti has selected MaxVal’s IP management solution (IPMS) to support its increasing number of patent applications and scale the company’s global IP portfolio. Refined over 15 years of working with the world’s biggest contact centers, Afiniti’s applied AI analyzes huge volumes of aggregated data to predict patterns of behavior. These predictions are used to pair customers with the agent they’re most likely to connect with — and the person who is best able to solve their problem. Afiniti’s technology is increasingly being applied anywhere a customer interacts with a brand, including chat, mobile and retail stores. Afiniti continues to innovate rapidly and was looking for an efficient and scalable solution to keep pace with its fast-growing IP portfolio. They selected MaxVal Symphony for its flexibility and ability to automate processes quickly and easily. “We use the power of AI to help brands create happier, more loyal customers, while delivering measurable increases in revenue to our clients,” said Sam Logan, General Counsel at Afiniti. “Our success depends on our ability to continually improve the performance of our patented AI models, while developing exciting new applications of our technology. MaxVal is allowing us to innovate with more speed and efficiency as we continue to grow.” D. Bommi Bommannan, Chief Executive Officer at MaxVal, added, “We’re pleased to add Afiniti to our rapidly expanding list of global innovators. Artificial intelligence, such as that being developed by Afiniti, will change the manner in which value is delivered to customers. We’re pleased to be an integral part of Afiniti’s growth and success.”

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Research containing Afiniti

Get data-driven expert analysis from the CB Insights Intelligence Unit.

CB Insights Intelligence Analysts have mentioned Afiniti in 4 CB Insights research briefs, most recently on Sep 30, 2021.

Expert Collections containing Afiniti

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Afiniti is included in 6 Expert Collections, including Unicorns- Billion Dollar Startups.

U

Unicorns- Billion Dollar Startups

865 items

S

Sales Tech

94 items

A

AI 100 2018

99 items

E

Enterprise SaaS

2,452 items

Software-as-a-service (SaaS) – internet based software offered as a subscription – continues to become the de facto standard for software distribution and consumption. Enterprise SaaS continues to show particular promise, emerging as one of the most well-funded categories. Startu

T

Tech IPO Pipeline 2019

286 items

A

Artificial Intelligence

7,895 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

Afiniti Patents

Afiniti has filed 145 patents.

The 3 most popular patent topics include:

  • Telemarketing
  • Outsourcing
  • Computer telephony integration
patents chart

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1/17/2019

10/12/2021

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10/12/2021

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Diagrams, Systems analysis, Chemical processes, Data management, Systems theory

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Status

Grant

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Afiniti Web Traffic

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Page Views per User (PVPU)
Page Views per Million (PVPM)
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