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Founded Year



Seed VC - II | Alive

Total Raised


Last Raised

$500K | 2 yrs ago

Mosaic Score

+20 points in the past 30 days

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The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.

About aims to disrupt the IT support market by AI technology providing an end-to-end, automated resolution for L1 employee support. Headquarters Location

12667 Alcosta Blvd

San Ramon, California, 94583,

United States's Product Videos

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  • is an AI-powered modern Employee Service Desk that brings instantaneous employee support within Microsoft Teams reducing "enterprise friction" and enhancing the employee experience.

    Differentiation offers an array of features that not only differentiates it from other service desks but also makes employee support easily accessible and self-driven. Some of them are- 1) Invisible tick… 

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Expert Collections containing

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces. is included in 4 Expert Collections, including Digital Health.


Digital Health

8,838 items

Startups recreating how healthcare is delivered


HR Tech

4,016 items

HR tech startups are helping companies manage critical pain points in HR processes such as recruitment, automation, career development, compensation, and benefits management, through a mix of software and services.


Robotic Process Automation

322 items

RPA refers to the software-enabled automation of data-intensive tasks that are low-skill but highly sensitive operationally, including data entry, transaction processing, and compliance.


Artificial Intelligence

9,391 items

This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.

Latest News

5 Channel Partner Program and MSP News Updates: 14 June 2021

Jun 14, 2021

by Joe Panettieri • Jun 14, 2021 Here are five (actually more) technology news updates, insights, chatter, and plenty more to start your day for Monday, June 14, 2021. Sip up. Who We Serve: Content for managed services providers (MSPs), IT service providers (ITSPs), technology solutions providers (TSPs), cloud services providers (CSPs), IT consulting firms, systems integrators, VARs, independent software vendors (ISVs), and any other partner acronym that further caffeinates our already stellar SEO. Frequency: Every business morning. A. What’s Brewing Today: Technology News 1. Microsoft Teams and IT Service Management (ITSM): Actionable Science Inc. has upgraded , a Microsoft Teams-based conversational service desk and knowledge automation platform for IT and human resources (HR) departments, as well as other employee-facing functions. 4. Funding – Security Startups: Recorded Future , owned by venture capital firm Insight Partners , has launched the The Intelligence Fund . The $20 million fund will focus on seed and Series A investments in startups that are building novel intelligence data sets, collection platforms, and applications. 5. Security Consultant Faces Criminal Charges: The case involves network security company Securolytics allegedly launching a cyberattack against a hospital in Georgia, the Associated Press reports . 6. Google Workspace SaaS Suite: Google Workspace , formerly Google Apps, has been updated to better serve all types of users — from enterprise customers to consumers, the search giant says. B. Channel Partner Summits, MSP Conferences and Virtual Events Calendar Web Traffic

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  • When was founded? was founded in 2016.

  • Where is's headquarters?'s headquarters is located at 12667 Alcosta Blvd, San Ramon.

  • What is's latest funding round?'s latest funding round is Seed VC - II.

  • How much did raise? raised a total of $1.5M.

  • Who are the investors of

    Investors of include Shanmugam Nagarajan, Venkat Raju, Venture Catalysts, Globevestor, Tri-Valley Ventures and 8 more.

  • Who are's competitors?

    Competitors of include AISERA and 2 more.

  • What products does offer?'s products include and 1 more.

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AISERA delivers a proactive, personalized, and predictive AI Service Management (AISM) solution that is purpose-built to automate tasks and actions for IT, HR, facilities, and customer service. Aisera's AI Service Desk works with existing service desk solutions to deliver an improved end-to-end service experience for employees and customers. The AI Service Desk automates and resolves customer service and IT support issues with conversational AI and intelligent process automation to deliver self-service to users on day one while reducing support and service costs. The company was founded in 2017 and is based in Palo Alto, California.

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SupportLogic provides AI-powered customer service and aims to improve the support experience (SX). With case evaluation and agent coaching tools, SupportLogic specializes in extracting customer signals from business conversations. Per the company, the software uses natural language processing to give managers tips on how to avoid escalations and pick the best cases in a backlog to evaluate. SupportLogic also offers intelligent case routing, which uses its AI engine to select the best available agent for a given case based on sentiment and churn risk. Per the company, it solutions support non-support functions such as product management as well allowing clients to see and act on customer concerns.

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Konverso offers a conversational interface powered by artificial intelligence to improve employee productivity and increase enterprise performance.

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Capacity is an AI-powered support automation platform that connects an entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.

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Omilia provides a customer care virtual assistant that uses machine learning to offer a more human-like experience. It works on all platforms – phone, web chat, social networks, SMS, email, smart speakers and apps – and with any existing system.

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