Cogito aims to enhance the emotional intelligence of phone workers through behavioral change software. By applying behavioral science through artificial intelligence and machine learning, Cogito's in-call guidance helps enterprises improve sales results, deliver better customer experiences and enhance quality of care.

Observe.ai is an enterprise AI company that leverages deep learning and NLP to automate support workflows. The company empowers call center agents to do their jobs better. Its voice AI platform provides the agent with real-time feedback on customer sentiment and guides them on next steps during the customer call.

Recurrent AI is a SaaS smart sales system that uses AI and NLP to provide voice recognition, semantic understanding, data mining, and data analysis.

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner's cloud-based voice of the customer analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social. CallMiner offers both real-time monitoring and post-call analytics, delivering insights to contact center staff, business analysts, and executives.

XSELL Technologies provides an augmented intelligence and digital engagement platform that supercharges sales and service agents through chat, messaging and phone.

Uniphore is a conversational service automation software company. Uniphore enables businesses globally to deliver better customer service by providing an automation platform in which intelligent software can take over transactional conversations from humans, coach lives agents during calls, and accurately predict language, emotion, and intent.