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Enterpret

enterpret.com

Founded Year

2020

Stage

Seed VC | Alive

Total Raised

$4.3M

Last Raised

$4.3M | 9 mos ago

About Enterpret

Enterpret offers an analytics tool for natural language to help product teams learn from large-scale customer feedback.

Headquarters Location

India

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ESPs containing Enterpret

The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.

EXECUTION STRENGTHMARKET STRENGTHLEADERHIGHFLIEROUTPERFORMERCHALLENGER
Consumer & Retail / Digital Engagement

Vendors in this market mine customer feedback and complaints online and from internal databases. They use AI to predict customer sentiment, route tickets to the right department, prioritize and escalate the most urgent issues, and predict which customers are at risk of churning.

Enterpret named as Outperformer among 4 other companies, including Luminoso Technologies, SupportLogic, and MonkeyLearn.

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Expert Collections containing Enterpret

Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.

Enterpret is included in 2 Expert Collections, including Customer Service Tech.

C

Customer Service Tech

529 items

Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre, during, and post purchase of goods and services.

A

Artificial Intelligence

257 items

This collection includes startups that use generative AI modes to create entirely new content, including visual media, code, and text.

Latest Enterpret News

Spiral, a Seattle startup that analyzes customer feedback, raises $1.25M

Nov 11, 2022

(Spiral Photo) Seattle startup  Spiral  raised another $1.25 million to boost development of its AI-powered software that scours and analyzes customer feedback. The 7-person startup was co-founded in 2018 by Elena Zhizhimontova and Andrew DiLosa . Both founders spent four years at Amazon as software engineers on the Fire TV division before launching Spiral. The company is in the process of expanding its engineering and sales team, aiming to reach a workforce of 12 by the end of the first quarter of 2023. The startup pitches artificial intelligence software that scans multiple channels of customer feedback. This lets companies spot bugs or other issues raised by customers and quickly rectify them. There are a bevy of other startups leveraging AI to go after a similar market. Santa Barbara, Calif.-based Unwrap , which was founded by former Amazon Alexa engineers, sells an AI-powered tool that aggregates and analyzes user feedback. It raised $3 million after going through the incubator program at Seattle’s Allen Institute for AI. Other notable players include Enterpret and  Viable . Spiral sells its tech to medium-to-large companies in the banking, fintech, connected devices and insurance industries, among others. Its software is currently being used by more than 12 clients, with “a lot of incoming customer inquiries,” Zhizhimontova told GeekWire in an email. “We know budgets have been tightening across the board, though we see many companies actively seeking out conversion and retention-focused solutions,” she said. “They realize it’s much cheaper — and compassionate — to keep existing customers happy than try to recapture them after a churn-causing experience.” Spiral raised $2.4 million in 2019 and was a participant in Amazon’s Alexa Accelerator program. Funders in the latest round include Bellevue, Wash.-based venture firm Trilogy Equity Partners, Techstars, Community Access Fund, angel investor Kevin Mahaffey , and AVG/Triphammer Ventures.

Enterpret Web Traffic

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Page Views per User (PVPU)
Page Views per Million (PVPM)
Reach per Million (RPM)
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Enterpret Rank

Enterpret Frequently Asked Questions (FAQ)

  • When was Enterpret founded?

    Enterpret was founded in 2020.

  • What is Enterpret's latest funding round?

    Enterpret's latest funding round is Seed VC.

  • How much did Enterpret raise?

    Enterpret raised a total of $4.3M.

  • Who are the investors of Enterpret?

    Investors of Enterpret include Unusual Ventures, Kleiner Perkins Caufield & Byers, Sequoia Capital India and Lightspeed Extreme Entrepreneurs.

  • Who are Enterpret's competitors?

    Competitors of Enterpret include Echoes.

Compare Enterpret to Competitors

Luminoso Technologies Logo
Luminoso Technologies

Luminoso Technologies is an AI-based deep analytics company that allows clients to discover value in their customer feedback data. Its software provides insights of what consumers are saying which are used to help increase marketing performance and build better customer experiences. Luminoso provides multilingual, flexible software that can be deployed to meet client needs in either a standalone cloud or on premise solution or integrated into an end-to-end client platform via an API solution. The company was founded in 2010 and is based in Boston, Massachusetts.

unitQ Logo
unitQ

unitQ uses machine learning to analyze data to collect, translate, and categorize bugs in production. The company's goal is to give engineering, support, product ops, and product management teams the ability to identify and, more importantly, fix quality issues that might be impacting customer satisfaction and retention.

MonkeyLearn Logo
MonkeyLearn

MonkeyLearn is an artificial intelligence software as a services cloud platform for automatic text processing.

E
Echoes

Echoes offers a digital platform that aims to help businesses measure engineering team activity levels.

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